AutoCAD doesn't work with ZScaler

[Anonymous]

We are using AutoCad and it breaks because it doesn't work well with our ZScaler proxy's SSL inspection capabilities.

Do you have a solution for that?

We cannot open server list with wild card characters as per the below -

Autodesk Desktop Server list

*.akamaiedge.net  - No way are we opening a whole CDN
•*.amazonaws.com  - No way are we opening a whole cloud provider
•*.autocadws.com
•*.autodesk.com
•*.autodesk360.com
•*.cloudfront.net - No way are we opening a whole cloud provider
•*.getsatisfaction.com – User tracking…. NO
•*.google-analytics.com  – User tracking…. NO
•*.newrelic.com – User tracking…. NO
•*.skyscraper.autodesk.com – No way are we opening a collaboration platform open to any parties
•*.virtualearth.net – No way are we opening the Bing family

[ The subject line of this post has been edited for clarity by @handjonathan Original: AutoCad doesn't work with ZScaler ]

[john.vellek]

Hi @Anonymous,

I see that you are visiting as a new member to the AutoCAD forum. Welcome to the Autodesk Community!

 Wildcard exceptions per domain are pretty common. I don't have any additional information on more definitive ones but I will try to see if I can get a response from the development group. This might take some time however. Thanks in advance  for your patience.

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous · Accepted solution]

Hi Abhijeet

It appears that Autodesk have missed *.autocad360.com from their list of required open sites.  the below appear to be all that are absolutely necessary for licensing to work.

•*.autocadws.com
•*.autodesk.com
•*.autodesk360.com

•*.autocad360.com

Regards

Mike

[rwelsford]

Just curious if excluding these improved the situation as we are seeing the same thing.

[RobDraw]

The green checkmark next to the solution means it worked.