AutoCad DirectX runtime failed

[Anonymous]

2017/6/16:17:34:38	R	DESKTOP-2TO6PSE	=== Setup started on DESKTOP-2TO6PSE by R ===
2017/6/16:17:34:38	R	DESKTOP-2TO6PSE	Path_Length: 158
2017/6/16:17:34:38	R	DESKTOP-2TO6PSE	Current Directory C:\Autodesk\AutoCAD_2018_English_Win_32_64bit_wi_en-us
2017/6/16:17:34:38	R	DESKTOP-2TO6PSE	Launch 
2017/6/16:17:34:38	R	DESKTOP-2TO6PSE	CommandLine	/InstallPath C:\Program Files\Autodesk /ContentPath C:\ProgramData\Autodesk /q /url "http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/AutoCAD_2018_English_Win_32_64bit_wi_en-us_Setup.exe?dummy=0" /skipPI /skipWC /Akamai /skipEULA /SN xxx-xxxxxxxx /PK 001J1 		
2017/6/16:17:34:38	R	DESKTOP-2TO6PSE	Path_Length: 158
2017/6/16:17:34:38	R	DESKTOP-2TO6PSE	Current Directory C:\Users\R\AppData\Local\Temp\_AI62F0.tmp
2017/6/16:17:34:41	R	DESKTOP-2TO6PSE	Download	Skipped	SETUPMARKER	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/SETUPMARKER_x64.tar.lzma2
2017/6/16:17:34:41	R	DESKTOP-2TO6PSE	Download	Skipped	SETUP_CONFIG	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/SETUP_x64.tar.lzma2
2017/6/16:17:34:41	R	DESKTOP-2TO6PSE	Install	CustomCallback	Info	Unable to get custom callback function pointer for [SETUP] CB_SOURCE=C:\Autodesk\AutoCAD_2018_English_Win_32_64bit_wi_en-us\Setup\AcSetupII.dll CB_FUNC=CustomPlatformCheck
2017/6/16:17:34:41	R	DESKTOP-2TO6PSE	Install	CustomCallback	Info	Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/6/16:17:34:46	R	DESKTOP-2TO6PSE	Download	Play	STARTMARKER	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/STARTMARKER_x64.tar.lzma2
2017/6/16:17:34:46	R	DESKTOP-2TO6PSE	Download	Complete	STARTMARKER	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/STARTMARKER_x64.tar.lzma2
2017/6/16:17:34:46	R	DESKTOP-2TO6PSE	Download	Skipped	DIRECTX	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/DIRECTX.tar.lzma2
2017/6/16:17:34:46	R	DESKTOP-2TO6PSE	Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2018\3rdParty\DirectX\DXSETUP.exe" /silent
2017/6/16:17:34:50	R	DESKTOP-2TO6PSE	DirectX Runtime return code: 0
2017/6/16:17:34:50	R	DESKTOP-2TO6PSE	Install	DirectX Runtime		CProduct::Install() return code: 0
2017/6/16:17:34:50	R	DESKTOP-2TO6PSE	Install	DirectX Runtime	Succeeded	
2017/6/16:17:34:50	R	DESKTOP-2TO6PSE	Download	Play	CM	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/CM.tar.lzma2
2017/6/16:17:34:54	R	DESKTOP-2TO6PSE	Download	Aborted	CM	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/CM.tar.lzma2
2017/6/16:17:34:54	R	DESKTOP-2TO6PSE	Install	Autodesk Material Library 2018	Failed	Download Failed, Installation aborted, Result=1603
2017/6/16:17:34:54	R	DESKTOP-2TO6PSE	Rollback	DirectX Runtime		process exit code: 1619
2017/6/16:17:34:54	R	DESKTOP-2TO6PSE	Rollback	DirectX Runtime	Failed	Failure is ignored, Result=1619
2017/6/16:17:34:54	R	DESKTOP-2TO6PSE	=== Setup ended ===

2017/6/16:17:36:25	R	DESKTOP-2TO6PSE	=== Setup started on DESKTOP-2TO6PSE by R ===
2017/6/16:17:36:25	R	DESKTOP-2TO6PSE	Path_Length: 158
2017/6/16:17:36:25	R	DESKTOP-2TO6PSE	Current Directory C:\Autodesk\AutoCAD_2018_English_Win_32_64bit_wi_en-us
2017/6/16:17:36:25	R	DESKTOP-2TO6PSE	Launch 
2017/6/16:17:36:25	R	DESKTOP-2TO6PSE	CommandLine	/InstallPath C:\Program Files\Autodesk /ContentPath C:\ProgramData\Autodesk /q /url "http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/AutoCAD_2018_English_Win_32_64bit_wi_en-us_Setup.exe?dummy=0" /skipPI /skipWC /Akamai /skipEULA /SN xxx-xxxxxxxx /PK 001J1 		
2017/6/16:17:36:25	R	DESKTOP-2TO6PSE	Path_Length: 158
2017/6/16:17:36:25	R	DESKTOP-2TO6PSE	Current Directory C:\Users\R\AppData\Local\Temp\_AI40D.tmp
2017/6/16:17:36:28	R	DESKTOP-2TO6PSE	Download	Skipped	SETUPMARKER	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/SETUPMARKER_x64.tar.lzma2
2017/6/16:17:36:28	R	DESKTOP-2TO6PSE	Download	Skipped	SETUP_CONFIG	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/SETUP_x64.tar.lzma2
2017/6/16:17:36:28	R	DESKTOP-2TO6PSE	Install	CustomCallback	Info	Unable to get custom callback function pointer for [SETUP] CB_SOURCE=C:\Autodesk\AutoCAD_2018_English_Win_32_64bit_wi_en-us\Setup\AcSetupII.dll CB_FUNC=CustomPlatformCheck
2017/6/16:17:36:28	R	DESKTOP-2TO6PSE	Install	CustomCallback	Info	Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/6/16:17:36:33	R	DESKTOP-2TO6PSE	Download	Play	STARTMARKER	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/STARTMARKER_x64.tar.lzma2
2017/6/16:17:36:33	R	DESKTOP-2TO6PSE	Download	Complete	STARTMARKER	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/STARTMARKER_x64.tar.lzma2
2017/6/16:17:36:33	R	DESKTOP-2TO6PSE	Download	Skipped	DIRECTX	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/DIRECTX.tar.lzma2
2017/6/16:17:36:33	R	DESKTOP-2TO6PSE	Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2018\3rdParty\DirectX\DXSETUP.exe" /silent
2017/6/16:17:36:37	R	DESKTOP-2TO6PSE	DirectX Runtime return code: 0
2017/6/16:17:36:37	R	DESKTOP-2TO6PSE	Install	DirectX Runtime		CProduct::Install() return code: 0
2017/6/16:17:36:37	R	DESKTOP-2TO6PSE	Install	DirectX Runtime	Succeeded	
2017/6/16:17:36:37	R	DESKTOP-2TO6PSE	Download	Play	CM	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/CM.tar.lzma2
2017/6/16:17:51:16	R	DESKTOP-2TO6PSE	Download	Play	CANCELMARKER	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/CANCELMARKER_x64.tar.lzma2
2017/6/17:11:38:54	R	DESKTOP-2TO6PSE	Download Error	CM	Network error, cannot download. Please try again later.	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/CM.tar.lzma2
2017/6/17:11:38:54	R	DESKTOP-2TO6PSE	Download	Aborted	CANCELMARKER	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/CANCELMARKER_x64.tar.lzma2
2017/6/17:11:38:55	R	DESKTOP-2TO6PSE	Rollback	DirectX Runtime		process exit code: 1619
2017/6/17:11:38:55	R	DESKTOP-2TO6PSE	Rollback	DirectX Runtime	Failed	Failure is ignored, Result=1619
2017/6/17:11:38:55	R	DESKTOP-2TO6PSE	=== Setup ended ===

2017/6/17:11:42:03	R	DESKTOP-2TO6PSE	=== Setup started on DESKTOP-2TO6PSE by R ===
2017/6/17:11:42:03	R	DESKTOP-2TO6PSE	Path_Length: 158
2017/6/17:11:42:03	R	DESKTOP-2TO6PSE	Current Directory C:\Autodesk\AutoCAD_2018_English_Win_32_64bit_wi_en-us
2017/6/17:11:42:03	R	DESKTOP-2TO6PSE	Launch 
2017/6/17:11:42:03	R	DESKTOP-2TO6PSE	CommandLine	/InstallPath C:\Program Files\Autodesk /ContentPath C:\ProgramData\Autodesk /q /url "http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/AutoCAD_2018_English_Win_32_64bit_wi_en-us_Setup.exe?dummy=0" /skipPI /skipWC /Akamai /skipEULA /SN xxx-xxxxxxxx /PK 001J1 		
2017/6/17:11:42:03	R	DESKTOP-2TO6PSE	Path_Length: 158
2017/6/17:11:42:03	R	DESKTOP-2TO6PSE	Current Directory C:\Users\R\AppData\Local\Temp\_AIF2E4.tmp
2017/6/17:11:42:07	R	DESKTOP-2TO6PSE	Download	Skipped	SETUPMARKER	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/SETUPMARKER_x64.tar.lzma2
2017/6/17:11:42:08	R	DESKTOP-2TO6PSE	Download	Skipped	SETUP_CONFIG	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/SETUP_x64.tar.lzma2
2017/6/17:11:42:08	R	DESKTOP-2TO6PSE	Install	CustomCallback	Info	Unable to get custom callback function pointer for [SETUP] CB_SOURCE=C:\Autodesk\AutoCAD_2018_English_Win_32_64bit_wi_en-us\Setup\AcSetupII.dll CB_FUNC=CustomPlatformCheck
2017/6/17:11:42:08	R	DESKTOP-2TO6PSE	Install	CustomCallback	Info	Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/6/17:11:42:13	R	DESKTOP-2TO6PSE	Download	Play	STARTMARKER	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/STARTMARKER_x64.tar.lzma2
2017/6/17:11:42:13	R	DESKTOP-2TO6PSE	Download	Complete	STARTMARKER	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/STARTMARKER_x64.tar.lzma2
2017/6/17:11:42:13	R	DESKTOP-2TO6PSE	Download	Skipped	DIRECTX	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/DIRECTX.tar.lzma2
2017/6/17:11:42:13	R	DESKTOP-2TO6PSE	Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2018\3rdParty\DirectX\DXSETUP.exe" /silent
2017/6/17:11:42:18	R	DESKTOP-2TO6PSE	DirectX Runtime return code: 0
2017/6/17:11:42:18	R	DESKTOP-2TO6PSE	Install	DirectX Runtime		CProduct::Install() return code: 0
2017/6/17:11:42:18	R	DESKTOP-2TO6PSE	Install	DirectX Runtime	Succeeded	
2017/6/17:11:42:18	R	DESKTOP-2TO6PSE	Download	Play	CM	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/CM.tar.lzma2
2017/6/17:11:44:01	R	DESKTOP-2TO6PSE	Download	Aborted	CM	http://dds.autodesk.com/NET18SWDLD/2018/ACD/D7AC923A-BC24-471F-ABC1-E578C6B5D699/WI/{54E7768D-798C-4308-895F-756BD209476D}/CM.tar.lzma2
2017/6/17:11:44:01	R	DESKTOP-2TO6PSE	Install	Autodesk Material Library 2018	Failed	Download Failed, Installation aborted, Result=1603
2017/6/17:11:44:01	R	DESKTOP-2TO6PSE	Rollback	DirectX Runtime		process exit code: 1619
2017/6/17:11:44:01	R	DESKTOP-2TO6PSE	Rollback	DirectX Runtime	Failed	Failure is ignored, Result=1619
2017/6/17:11:44:02	R	DESKTOP-2TO6PSE	=== Setup ended ===

[Alfred.NESWADBA · Accepted solution]

Hi,

welcome @Anonymous!

Download the installation files from Autodesk Virtual Agent >>>click<<<, then start the installation from that local file(s), using option "start as administrator", disabled antivirus.

- alfred -

[oswaldodcb]

Hello @Anonymous

This problem has been raised in the community, and several have placed solutions, will place the links for you to apply and review solutions:

https://forums.autodesk.com/t5/installation-licensing/problem-installation-autocad-directx-runtime-failed/td-p/7077538

https://forums.autodesk.com/t5/installation-licensing/directx-runtime-failed-failure-is-ignored-result-1619/td-p/6446551

Let us know if your problem is resolved

Regards,

[Anonymous]

The link in this post appears to be broken.

[Alfred.NESWADBA]

Hi,

>> The link in this post appears to be broken.

Yes, Autodesk ignored my suggestions to at least forward that old link (when they changed the structure) to the new type of AVA ... which can be found >>>here<<<.

- alfred -