Problem installation autoCAD (DirectX Runtime Failed)

Problem installation autoCAD (DirectX Runtime Failed)

antoniosolano2010
Explorer Explorer
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Problem installation autoCAD (DirectX Runtime Failed)

antoniosolano2010
Explorer
Explorer

Hi, I try to install autoCAD on my new computer but i can't, i think for error 1619.

I take here the Log:

2017/5/10:22:33:48 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/10:22:33:48 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/10:22:33:48 anton LAPTOP-IHSMQROD Current Directory C:\Autodesk\AutoCAD_2018_Italian_Win_32_64bit_wi_it-IT
2017/5/10:22:33:48 anton LAPTOP-IHSMQROD Launch
2017/5/10:22:33:48 anton LAPTOP-IHSMQROD CommandLine /PK 001J1 /SN /akamai /sid SESSION_ID /skipEULA /student /url "https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/AutoCAD_20..."
2017/5/10:22:33:48 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/10:22:33:48 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AICC70.tmp
2017/5/10:22:36:23 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/10:22:33:49 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/10:22:33:49 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/10:22:33:49 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AICC70.tmp
2017/5/10:22:33:49 anton LAPTOP-IHSMQROD Launch
2017/5/10:22:33:49 anton LAPTOP-IHSMQROD Download Play SETUPMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:22:33:50 anton LAPTOP-IHSMQROD Download Complete SETUPMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:22:33:50 anton LAPTOP-IHSMQROD Download Play SETUP_CONFIG https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:22:36:22 anton LAPTOP-IHSMQROD Download Complete SETUP_CONFIG https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:22:36:22 anton LAPTOP-IHSMQROD Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\anton\AppData\Local\Temp\_AICC70.tmp\Setup\AcSetup.dll
2017/5/10:22:36:22 anton LAPTOP-IHSMQROD Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/5/10:22:36:23 anton LAPTOP-IHSMQROD PageOpen LaunchDialog
2017/5/10:22:37:54 anton LAPTOP-IHSMQROD PageOpen LicenseDialog
2017/5/10:22:37:54 anton LAPTOP-IHSMQROD PageOpen ProductInfoDialog
2017/5/10:22:37:54 anton LAPTOP-IHSMQROD PageOpen ProductSelectionDialog2
2017/5/10:22:38:50 anton LAPTOP-IHSMQROD PageOpen ProductInfoDialog
2017/5/10:22:38:50 anton LAPTOP-IHSMQROD PageOpen LicenseDialog
2017/5/10:22:38:50 anton LAPTOP-IHSMQROD PageOpen LaunchDialog
2017/5/10:22:38:51 anton LAPTOP-IHSMQROD PageOpen LicenseDialog
2017/5/10:22:38:51 anton LAPTOP-IHSMQROD PageOpen ProductInfoDialog
2017/5/10:22:38:51 anton LAPTOP-IHSMQROD PageOpen ProductSelectionDialog2
2017/5/10:22:39:06 anton LAPTOP-IHSMQROD PageOpen FullProgressDialog
2017/5/10:22:39:07 anton LAPTOP-IHSMQROD Download Play STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:22:39:07 anton LAPTOP-IHSMQROD Download Complete STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:22:39:08 anton LAPTOP-IHSMQROD Download Play DIRECTX https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:22:39:19 anton LAPTOP-IHSMQROD Download Complete DIRECTX https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:22:39:19 anton LAPTOP-IHSMQROD Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2018\3rdParty\DirectX\DXSETUP.exe" /silent
2017/5/10:22:39:22 anton LAPTOP-IHSMQROD DirectX Runtime return code: 0
2017/5/10:22:39:22 anton LAPTOP-IHSMQROD Install DirectX Runtime Succeeded
2017/5/10:22:39:22 anton LAPTOP-IHSMQROD Download Play CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:22:42:53 anton LAPTOP-IHSMQROD Download Aborted CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:22:42:53 anton LAPTOP-IHSMQROD Install Autodesk Material Library 2018 Failed Download Failed, Installation aborted, Result=1603
2017/5/10:22:42:53 anton LAPTOP-IHSMQROD Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2017/5/10:22:42:53 anton LAPTOP-IHSMQROD PageOpen InstallCompleteDialog
2017/5/10:22:54:30 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/10:23:05:32 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/10:23:05:32 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/10:23:05:32 anton LAPTOP-IHSMQROD Current Directory C:\Autodesk\AutoCAD_2018_Italian_Win_32_64bit_wi_it-IT
2017/5/10:23:05:32 anton LAPTOP-IHSMQROD Launch
2017/5/10:23:05:32 anton LAPTOP-IHSMQROD CommandLine /PK 001J1 /SN /akamai /sid SESSION_ID /skipEULA /student /url "https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/AutoCAD_20..."
2017/5/10:23:05:32 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/10:23:05:32 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AIDA9C.tmp
2017/5/10:23:08:08 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/10:23:05:33 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/10:23:05:33 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/10:23:05:33 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AIDA9C.tmp
2017/5/10:23:05:33 anton LAPTOP-IHSMQROD Launch
2017/5/10:23:05:33 anton LAPTOP-IHSMQROD Download Play SETUPMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:23:05:34 anton LAPTOP-IHSMQROD Download Complete SETUPMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:23:05:34 anton LAPTOP-IHSMQROD Download Play SETUP_CONFIG https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:23:08:07 anton LAPTOP-IHSMQROD Download Complete SETUP_CONFIG https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:23:08:07 anton LAPTOP-IHSMQROD Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\anton\AppData\Local\Temp\_AIDA9C.tmp\Setup\AcSetup.dll
2017/5/10:23:08:07 anton LAPTOP-IHSMQROD Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/5/10:23:08:08 anton LAPTOP-IHSMQROD PageOpen LaunchDialog
2017/5/10:23:09:56 anton LAPTOP-IHSMQROD PageOpen LicenseDialog
2017/5/10:23:09:56 anton LAPTOP-IHSMQROD PageOpen ProductInfoDialog
2017/5/10:23:09:56 anton LAPTOP-IHSMQROD PageOpen ProductSelectionDialog2
2017/5/10:23:10:26 anton LAPTOP-IHSMQROD PageOpen FullProgressDialog
2017/5/10:23:10:27 anton LAPTOP-IHSMQROD Download Play STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:23:10:27 anton LAPTOP-IHSMQROD Download Complete STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:23:10:28 anton LAPTOP-IHSMQROD Download Play DIRECTX https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:23:10:40 anton LAPTOP-IHSMQROD Download Complete DIRECTX https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:23:10:40 anton LAPTOP-IHSMQROD Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2018\3rdParty\DirectX\DXSETUP.exe" /silent
2017/5/10:23:10:43 anton LAPTOP-IHSMQROD DirectX Runtime return code: 0
2017/5/10:23:10:43 anton LAPTOP-IHSMQROD Install DirectX Runtime Succeeded
2017/5/10:23:10:43 anton LAPTOP-IHSMQROD Download Play CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:23:14:03 anton LAPTOP-IHSMQROD Download Aborted CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/10:23:14:03 anton LAPTOP-IHSMQROD Install Autodesk Material Library 2018 Failed Download Failed, Installation aborted, Result=1603
2017/5/10:23:14:03 anton LAPTOP-IHSMQROD Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2017/5/10:23:14:03 anton LAPTOP-IHSMQROD PageOpen InstallCompleteDialog
2017/5/10:23:14:24 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/11:14:09:47 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/11:14:09:47 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:14:09:47 anton LAPTOP-IHSMQROD Current Directory C:\Autodesk\AutoCAD_2018_Italian_Win_32_64bit_wi_it-IT
2017/5/11:14:09:47 anton LAPTOP-IHSMQROD Launch
2017/5/11:14:09:47 anton LAPTOP-IHSMQROD CommandLine /PK 001J1 /SN xxx-xxxxxxxx /akamai /sid SESSION_ID /skipEULA /student /url "https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/AutoCAD_20..."
2017/5/11:14:09:47 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:14:09:47 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AIB6DC.tmp
2017/5/11:14:09:49 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/11:14:09:48 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/11:14:09:48 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:14:09:48 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AIB6DC.tmp
2017/5/11:14:09:48 anton LAPTOP-IHSMQROD Launch
2017/5/11:14:09:48 anton LAPTOP-IHSMQROD Download Skipped SETUPMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:09:48 anton LAPTOP-IHSMQROD Download Skipped SETUP_CONFIG https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:09:48 anton LAPTOP-IHSMQROD Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\anton\AppData\Local\Temp\_AIB6DC.tmp\Setup\AcSetup.dll
2017/5/11:14:09:48 anton LAPTOP-IHSMQROD Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/5/11:14:09:48 anton LAPTOP-IHSMQROD PageOpen LaunchDialog
2017/5/11:14:09:58 anton LAPTOP-IHSMQROD PageOpen LicenseDialog
2017/5/11:14:09:58 anton LAPTOP-IHSMQROD PageOpen ProductInfoDialog
2017/5/11:14:09:58 anton LAPTOP-IHSMQROD PageOpen ProductSelectionDialog2
2017/5/11:14:10:54 anton LAPTOP-IHSMQROD PageOpen FullProgressDialog
2017/5/11:14:10:55 anton LAPTOP-IHSMQROD Download Play STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:10:56 anton LAPTOP-IHSMQROD Download Complete STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:10:56 anton LAPTOP-IHSMQROD Download Skipped DIRECTX https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:10:56 anton LAPTOP-IHSMQROD Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2018\3rdParty\DirectX\DXSETUP.exe" /silent
2017/5/11:14:10:59 anton LAPTOP-IHSMQROD DirectX Runtime return code: 0
2017/5/11:14:10:59 anton LAPTOP-IHSMQROD Install DirectX Runtime Succeeded
2017/5/11:14:10:59 anton LAPTOP-IHSMQROD Download Play CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:14:48 anton LAPTOP-IHSMQROD Download Aborted CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:14:48 anton LAPTOP-IHSMQROD Install Autodesk Material Library 2018 Failed Download Failed, Installation aborted, Result=1603
2017/5/11:14:14:48 anton LAPTOP-IHSMQROD Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2017/5/11:14:14:48 anton LAPTOP-IHSMQROD PageOpen InstallCompleteDialog
2017/5/11:14:15:20 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/11:14:41:42 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/11:14:41:42 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:14:41:42 anton LAPTOP-IHSMQROD Current Directory C:\Autodesk\AutoCAD_2018_Italian_Win_32_64bit_wi_it-IT
2017/5/11:14:41:42 anton LAPTOP-IHSMQROD Launch
2017/5/11:14:41:42 anton LAPTOP-IHSMQROD CommandLine /PK 001J1 /SN /akamai /sid SESSION_ID /skipEULA /student /url "https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/AutoCAD_20..."
2017/5/11:14:41:42 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:14:41:42 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AIEE89.tmp
2017/5/11:14:41:44 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/11:14:41:42 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/11:14:41:42 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:14:41:42 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AIEE89.tmp
2017/5/11:14:41:42 anton LAPTOP-IHSMQROD Launch
2017/5/11:14:41:43 anton LAPTOP-IHSMQROD Download Skipped SETUPMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:41:43 anton LAPTOP-IHSMQROD Download Skipped SETUP_CONFIG https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:41:43 anton LAPTOP-IHSMQROD Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\anton\AppData\Local\Temp\_AIEE89.tmp\Setup\AcSetup.dll
2017/5/11:14:41:43 anton LAPTOP-IHSMQROD Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/5/11:14:41:43 anton LAPTOP-IHSMQROD PageOpen LaunchDialog
2017/5/11:14:41:57 anton LAPTOP-IHSMQROD PageOpen LicenseDialog
2017/5/11:14:41:57 anton LAPTOP-IHSMQROD PageOpen ProductInfoDialog
2017/5/11:14:41:57 anton LAPTOP-IHSMQROD PageOpen ProductSelectionDialog2
2017/5/11:14:42:05 anton LAPTOP-IHSMQROD PageOpen FullProgressDialog
2017/5/11:14:42:06 anton LAPTOP-IHSMQROD Download Play STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:42:06 anton LAPTOP-IHSMQROD Download Complete STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:42:07 anton LAPTOP-IHSMQROD Download Skipped DIRECTX https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:42:07 anton LAPTOP-IHSMQROD Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2018\3rdParty\DirectX\DXSETUP.exe" /silent
2017/5/11:14:42:10 anton LAPTOP-IHSMQROD DirectX Runtime return code: 0
2017/5/11:14:42:10 anton LAPTOP-IHSMQROD Install DirectX Runtime Succeeded
2017/5/11:14:42:10 anton LAPTOP-IHSMQROD Download Play CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:45:53 anton LAPTOP-IHSMQROD Download Aborted CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:14:45:53 anton LAPTOP-IHSMQROD Install Autodesk Material Library 2018 Failed Download Failed, Installation aborted, Result=1603
2017/5/11:14:45:53 anton LAPTOP-IHSMQROD Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2017/5/11:14:45:54 anton LAPTOP-IHSMQROD PageOpen InstallCompleteDialog
2017/5/11:15:15:10 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/11:15:15:40 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/11:15:15:40 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:15:15:40 anton LAPTOP-IHSMQROD Current Directory C:\Autodesk\AutoCAD_2018_Italian_Win_32_64bit_wi_it-IT
2017/5/11:15:15:40 anton LAPTOP-IHSMQROD Launch
2017/5/11:15:15:40 anton LAPTOP-IHSMQROD CommandLine /PK 001J1 /SN /akamai /sid SESSION_ID /skipEULA /student /url "https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/AutoCAD_20..."
2017/5/11:15:15:40 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:15:15:40 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AI6AE.tmp
2017/5/11:15:15:42 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/11:15:15:40 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/11:15:15:40 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:15:15:40 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AI6AE.tmp
2017/5/11:15:15:40 anton LAPTOP-IHSMQROD Launch
2017/5/11:15:15:41 anton LAPTOP-IHSMQROD Download Skipped SETUPMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:15:41 anton LAPTOP-IHSMQROD Download Skipped SETUP_CONFIG https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:15:41 anton LAPTOP-IHSMQROD Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\anton\AppData\Local\Temp\_AI6AE.tmp\Setup\AcSetup.dll
2017/5/11:15:15:41 anton LAPTOP-IHSMQROD Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/5/11:15:15:41 anton LAPTOP-IHSMQROD PageOpen LaunchDialog
2017/5/11:15:15:47 anton LAPTOP-IHSMQROD PageOpen LicenseDialog
2017/5/11:15:15:47 anton LAPTOP-IHSMQROD PageOpen ProductInfoDialog
2017/5/11:15:15:47 anton LAPTOP-IHSMQROD PageOpen ProductSelectionDialog2
2017/5/11:15:15:50 anton LAPTOP-IHSMQROD PageOpen FullProgressDialog
2017/5/11:15:15:50 anton LAPTOP-IHSMQROD Download Play STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:15:51 anton LAPTOP-IHSMQROD Download Complete STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:15:51 anton LAPTOP-IHSMQROD Download Skipped DIRECTX https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:15:51 anton LAPTOP-IHSMQROD Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2018\3rdParty\DirectX\DXSETUP.exe" /silent
2017/5/11:15:15:54 anton LAPTOP-IHSMQROD DirectX Runtime return code: 0
2017/5/11:15:15:54 anton LAPTOP-IHSMQROD Install DirectX Runtime Succeeded
2017/5/11:15:15:55 anton LAPTOP-IHSMQROD Download Play CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:23:16 anton LAPTOP-IHSMQROD Download Aborted CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:23:16 anton LAPTOP-IHSMQROD Install Autodesk Material Library 2018 Failed Download Failed, Installation aborted, Result=1603
2017/5/11:15:23:16 anton LAPTOP-IHSMQROD Rollback DirectX Runtime Failed Failure is ignored, Result=1619
2017/5/11:15:23:17 anton LAPTOP-IHSMQROD PageOpen InstallCompleteDialog
2017/5/11:15:43:04 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/11:15:43:55 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/11:15:43:55 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:15:43:55 anton LAPTOP-IHSMQROD Current Directory C:\Autodesk\AutoCAD_2018_Italian_Win_32_64bit_wi_it-IT
2017/5/11:15:43:55 anton LAPTOP-IHSMQROD Launch
2017/5/11:15:43:55 anton LAPTOP-IHSMQROD CommandLine /PK 001J1 /SN /akamai /sid SESSION_ID /skipEULA /student /url "https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/AutoCAD_20..."
2017/5/11:15:43:55 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:15:43:55 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AIE75F.tmp
2017/5/11:15:43:57 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/11:15:43:56 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/11:15:43:56 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:15:43:56 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AIE75F.tmp
2017/5/11:15:43:56 anton LAPTOP-IHSMQROD Launch
2017/5/11:15:43:56 anton LAPTOP-IHSMQROD Download Skipped SETUPMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:43:56 anton LAPTOP-IHSMQROD Download Skipped SETUP_CONFIG https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:43:56 anton LAPTOP-IHSMQROD Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\anton\AppData\Local\Temp\_AIE75F.tmp\Setup\AcSetup.dll
2017/5/11:15:43:56 anton LAPTOP-IHSMQROD Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/5/11:15:43:57 anton LAPTOP-IHSMQROD PageOpen LaunchDialog
2017/5/11:15:45:09 anton LAPTOP-IHSMQROD PageOpen LicenseDialog
2017/5/11:15:45:09 anton LAPTOP-IHSMQROD PageOpen ProductInfoDialog
2017/5/11:15:45:09 anton LAPTOP-IHSMQROD PageOpen ProductSelectionDialog2
2017/5/11:15:45:36 anton LAPTOP-IHSMQROD PageOpen FullProgressDialog
2017/5/11:15:45:37 anton LAPTOP-IHSMQROD Download Play STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:45:37 anton LAPTOP-IHSMQROD Download Complete STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:45:38 anton LAPTOP-IHSMQROD Download Play UNINSTALL_PREV_RECAP https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:45:44 anton LAPTOP-IHSMQROD Download Complete UNINSTALL_PREV_RECAP https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:45:44 anton LAPTOP-IHSMQROD Installing Uninstalling all previous ReCap/ReCap 360 installations: "C:\Autodesk\WI\Autodesk AutoCAD 2018\Setup\UninstallReqCheck_x64.exe" /uninstall_updgrade_codes {31ABA3F2-1000-1033-0102-111D43815377};{7B511E9E-1000-1033-0102-30C7CD025838};{F6FD1651-1000-1033-0102-387BAF9B3B0A};{16D3DACE-1000-1033-0102-C33330B7D65D};
2017/5/11:15:45:44 anton LAPTOP-IHSMQROD Uninstalling all previous ReCap/ReCap 360 installations return code: 0
2017/5/11:15:45:44 anton LAPTOP-IHSMQROD Install Uninstalling all previous ReCap/ReCap 360 installations Succeeded
2017/5/11:15:45:44 anton LAPTOP-IHSMQROD Installing FARO LS 6.0.6.5: ADSK_EULA_STATUS=#1 MUILANG=it-it SETUP_PACKAGENAME="Autodesk® AutoCAD® 2018" SETUP_PACKAGECODE={DD42F784-12DC-49EE-8045-600335BE940B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={625F6DDB-FA31-4E8A-9CF9-C8E45249D95B} ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2018" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2017/5/11:15:45:52 anton LAPTOP-IHSMQROD Install FARO LS 6.0.6.5 Succeeded
2017/5/11:15:45:52 anton LAPTOP-IHSMQROD Download Play AUTODESK_RECAP https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:51:07 anton LAPTOP-IHSMQROD Download Complete AUTODESK_RECAP https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:51:07 anton LAPTOP-IHSMQROD Installing Autodesk® ReCap™: INSTALLDIR="C:\Program Files\Autodesk\Autodesk ReCap\" ADSK_EULA_STATUS=#1 MUILANG=it-it SETUP_PACKAGENAME="Autodesk® AutoCAD® 2018" SETUP_PACKAGECODE={DD42F784-12DC-49EE-8045-600335BE940B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Uninstalling all previous ReCap/ReCap 360 installations,Microsoft Visual C++ 2012 Redistributable (x86) Update 4,Microsoft Visual C++ 2012 Redistributable (x64) Update 4,Microsoft Visual C++ 2015 Redistributable (x86),Microsoft Visual C++ 2015 Redistributable (x64),.NET Framework Runtime 4.0,{510A08AF-1649-4844-94E5-EAC43A023685},;;;;" PACKAGEUPI={625F6DDB-FA31-4E8A-9CF9-C8E45249D95B} ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk AutoCAD 2018" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2017/5/11:15:51:20 anton LAPTOP-IHSMQROD Install Autodesk® ReCap™ Succeeded
2017/5/11:15:51:20 anton LAPTOP-IHSMQROD Download Play A360Desktop https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:55:42 anton LAPTOP-IHSMQROD Download Aborted A360Desktop https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:15:55:42 anton LAPTOP-IHSMQROD Install A360 Desktop Failed Download Failed, Installation aborted, Result=1603
2017/5/11:15:55:42 anton LAPTOP-IHSMQROD Download Play ADSKAPP https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:16:20:57 anton LAPTOP-IHSMQROD Download Aborted ADSKAPP https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:16:20:57 anton LAPTOP-IHSMQROD Download User Cancel ADSKAPP https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:16:20:57 anton LAPTOP-IHSMQROD Download Play CANCELMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:16:20:58 anton LAPTOP-IHSMQROD PageOpen InstallCompleteDialog
2017/5/11:16:21:08 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/11:16:21:45 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/11:16:21:45 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:16:21:45 anton LAPTOP-IHSMQROD Current Directory C:\Autodesk\AutoCAD_2018_Italian_Win_32_64bit_wi_it-IT
2017/5/11:16:21:45 anton LAPTOP-IHSMQROD Launch
2017/5/11:16:21:45 anton LAPTOP-IHSMQROD CommandLine /PK 001J1 /SN /akamai /sid SESSION_ID /skipEULA /student /url "https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/AutoCAD_20..."
2017/5/11:16:21:45 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:16:21:45 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AI8724.tmp
2017/5/11:16:21:46 anton LAPTOP-IHSMQROD === Setup ended ===

2017/5/11:16:21:45 anton LAPTOP-IHSMQROD === Setup started on LAPTOP-IHSMQROD by anton ===
2017/5/11:16:21:45 anton LAPTOP-IHSMQROD Path_Length: 158
2017/5/11:16:21:45 anton LAPTOP-IHSMQROD Current Directory C:\Users\anton\AppData\Local\Temp\_AI8724.tmp
2017/5/11:16:21:45 anton LAPTOP-IHSMQROD Launch
2017/5/11:16:21:45 anton LAPTOP-IHSMQROD Download Skipped SETUPMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:16:21:45 anton LAPTOP-IHSMQROD Download Skipped SETUP_CONFIG https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:16:21:46 anton LAPTOP-IHSMQROD Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\anton\AppData\Local\Temp\_AI8724.tmp\Setup\AcSetup.dll
2017/5/11:16:21:46 anton LAPTOP-IHSMQROD Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/5/11:16:21:46 anton LAPTOP-IHSMQROD PageOpen LaunchDialog
2017/5/11:16:22:05 anton LAPTOP-IHSMQROD PageOpen LicenseDialog
2017/5/11:16:22:05 anton LAPTOP-IHSMQROD PageOpen ProductInfoDialog
2017/5/11:16:22:05 anton LAPTOP-IHSMQROD PageOpen ProductSelectionDialog2
2017/5/11:16:23:09 anton LAPTOP-IHSMQROD PageOpen FullProgressDialog
2017/5/11:16:23:09 anton LAPTOP-IHSMQROD Download Play STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:16:23:10 anton LAPTOP-IHSMQROD Download Complete STARTMARKER https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:16:23:10 anton LAPTOP-IHSMQROD Download Skipped DIRECTX https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:16:23:10 anton LAPTOP-IHSMQROD Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2018\3rdParty\DirectX\DXSETUP.exe" /silent
2017/5/11:16:23:13 anton LAPTOP-IHSMQROD DirectX Runtime return code: 0
2017/5/11:16:23:13 anton LAPTOP-IHSMQROD Install DirectX Runtime Succeeded
2017/5/11:16:23:13 anton LAPTOP-IHSMQROD Download Play CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:16:26:41 anton LAPTOP-IHSMQROD Download Aborted CM https://edutrial.autodesk.com/NET18SWDLD/2018/ACD/625F6DDB-FA31-4E8A-9CF9-C8E45249D95B/WI/{C9B9321E-...
2017/5/11:16:26:41 anton LAPTOP-IHSMQROD Install Autodesk Material Library 2018 Failed Download Failed, Installation aborted, Result=1603
2017/5/11:16:26:41 anton LAPTOP-IHSMQROD Rollback DirectX Runtime Failed Failure is ignored, Result=1619

 

Someone known why my installation continue to stop?

(if someone is italian write me because I'm not so good in english).

0 Likes
Accepted solutions (1)
8,270 Views
9 Replies
Replies (9)
Message 2 of 10

Mark.Lancaster
Consultant
Consultant
Accepted solution

@antoniosolano2010

 

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.

2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

 

Good luck on your installation and report back on your progress.

 

or

 

Caricare e installare per:

1. Accedere a Autodesk Virtual Agent e seguire i link di download al tuo prodotto.

2. Scarica tutte le parti (alcune applicazioni hanno solo una singola parte da scaricare) per il tuo prodotto in primo luogo. Non continuare finché tutte le parti non siano state completamente scaricate.
3. Passare alla posizione della cartella di download e estrarre (doppio clic) la parte _001_00X.sfx.exe (o il singolo file di download).
4. In pochi secondi l'estrazione verrà avviata e richiede di estrarre a C: \ Autodesk.
5. Una volta terminata l'estrazione, l'installazione verrà avviata automaticamente.
6. Seguire le fasi di installazione del prodotto

Tuttavia se l'installazione non è riuscita usando questo metodo, inviate qui il file di registro di installazione in modo da poterli rivedere. Informazioni di pubblicazione: talvolta i file di registro di installazione contengono informazioni personali come il tuo serial #. Prima di inviare il tuo file di registro, assicuratevi di rimuovere tali informazioni.


Buona fortuna per la tua installazione e segnalare il tuo progresso.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 3 of 10

Anonymous
Not applicable

You are a genius!!!!!Smiley Very Happy

Thank you very much, now all go perfectly.

 

 

Message 4 of 10

Anonymous
Not applicable

The link is broken.

 

http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk...

 

autodesk.creativevirtual15.com’s server IP address could not be found.

0 Likes
Message 5 of 10

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

What are you trying to accomplish?  If you are talking about the link to the (original) Autodesk Virtual Agent, well Autodesk decommission it.  Smiley Sad

 

There's a couple of ways to properly download and install your Autodesk product to your machine.  Please review this article and the solution it provides.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 6 of 10

Anonymous
Not applicable
Error message: Install Autodesk(r) Material Library 2018 - Advanced Image Library Failed Installation aborted, Result=1618
Trying to install AutoCAD 2018 on Windows 10.
0 Likes
Message 7 of 10

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Error 1618 indicates another installation process is still in progress.  Have you restarted your PC?

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

0 Likes
Message 8 of 10

natasha.l
Alumni
Alumni

Hello @Anonymous, 

 

Welcome. 

 

Just to add to the information provided, if you are using a Download Now or Install Now you want to try a more effective method called "Browser Download" just in case. You also should prepare your system for download and installation to avoid an issue. Please run through the steps below: 

 

  1. Conduct a Clean Uninstall of the previous installation attempts & use the MSfixitTool to complete it
  2. Reboot the computer & log in as Administrator 
  3. Clean out the TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter (Windows)
  4. Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system
  5. Use the Browser Download Method in your Autodesk Account or via the AVA | Autodesk Virtual Agent (download all the parts)

 Keep us posted on your progress. Thank you. 

 

Please "Accept As Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

0 Likes
Message 9 of 10

Anonymous
Not applicable

Please help. I still cannot install... see below Error Log. 

By the way, it's the Student version of Autocad 2016 that I'm trying to install.

 

2018/7/11:22:03:05 veren DESKTOP-O457CDP === Setup started on DESKTOP-O457CDP by veren ===
2018/7/11:22:03:05 veren DESKTOP-O457CDP Path_Length: 162
2018/7/11:22:03:05 veren DESKTOP-O457CDP Current Directory C:\Autodesk\AutoCAD_2017_English_Win_32_64bit_Trial_en-us
2018/7/11:22:03:05 veren DESKTOP-O457CDP Launch
2018/7/11:22:03:05 veren DESKTOP-O457CDP CommandLine /PK 001I1 /SN xxx-xxxxxxxx /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/AutoCAD_2017_English_Win_32_64bit_Trial_en-us_Se..."
2018/7/11:22:03:05 veren DESKTOP-O457CDP Path_Length: 162
2018/7/11:22:03:05 veren DESKTOP-O457CDP Current Directory C:\Users\veren\AppData\Local\Temp\_AIE697.tmp
2018/7/11:22:03:40 veren DESKTOP-O457CDP === Setup ended ===

2018/7/11:22:03:07 veren DESKTOP-O457CDP === Setup started on DESKTOP-O457CDP by veren ===
2018/7/11:22:03:07 veren DESKTOP-O457CDP Path_Length: 162
2018/7/11:22:03:07 veren DESKTOP-O457CDP Current Directory C:\Users\veren\AppData\Local\Temp\_AIE697.tmp
2018/7/11:22:03:07 veren DESKTOP-O457CDP Launch
2018/7/11:22:03:09 veren DESKTOP-O457CDP Download Play SETUPMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUPMARK...
2018/7/11:22:03:10 veren DESKTOP-O457CDP Download Complete SETUPMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUPMARK...
2018/7/11:22:03:10 veren DESKTOP-O457CDP Download Play SETUP_CONFIG http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUP_x64...
2018/7/11:22:03:40 veren DESKTOP-O457CDP Download Complete SETUP_CONFIG http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/SETUP_x64...
2018/7/11:22:03:40 veren DESKTOP-O457CDP Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\veren\AppData\Local\Temp\_AIE697.tmp\Setup\AcSetup.dll
2018/7/11:22:03:40 veren DESKTOP-O457CDP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2018/7/11:22:03:40 veren DESKTOP-O457CDP PageOpen LaunchDialog
2018/7/11:22:03:50 veren DESKTOP-O457CDP PageOpen LicenseDialog
2018/7/11:22:03:50 veren DESKTOP-O457CDP PageOpen ProductInfoDialog
2018/7/11:22:03:50 veren DESKTOP-O457CDP PageOpen ProductSelectionDialog2
2018/7/11:22:03:56 veren DESKTOP-O457CDP PageOpen FullProgressDialog
2018/7/11:22:03:57 veren DESKTOP-O457CDP Download Play STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2018/7/11:22:03:57 veren DESKTOP-O457CDP Download Complete STARTMARKER http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/STARTMARK...
2018/7/11:22:03:57 veren DESKTOP-O457CDP Download Play UCRT http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/UCRT_x86....
2018/7/11:22:03:59 veren DESKTOP-O457CDP Download Complete UCRT http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/UCRT_x86....
2018/7/11:22:03:59 veren DESKTOP-O457CDP Installing Universal C Runtime (KB3118401): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\ucrt\AdUcrtInstaller.exe" /S
2018/7/11:22:03:59 veren DESKTOP-O457CDP Install Universal C Runtime (KB3118401) Succeeded
2018/7/11:22:04:00 veren DESKTOP-O457CDP Download Play VCREDIST2015X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2018/7/11:22:04:03 veren DESKTOP-O457CDP Download Complete VCREDIST2015X86 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2018/7/11:22:04:03 veren DESKTOP-O457CDP Installing Microsoft Visual C++ 2015 Redistributable (x86): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\veren\AppData\Local\Temp\vcredist_x86_2015.log
2018/7/11:22:04:05 veren DESKTOP-O457CDP Install Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1638
2018/7/11:22:04:05 veren DESKTOP-O457CDP Download Play VCREDIST2015X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2018/7/11:22:04:08 veren DESKTOP-O457CDP Download Complete VCREDIST2015X64 http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/VCREDIST2...
2018/7/11:22:04:08 veren DESKTOP-O457CDP Installing Microsoft Visual C++ 2015 Redistributable (x64): "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\veren\AppData\Local\Temp\vcredist_x64_2015.log
2018/7/11:22:04:09 veren DESKTOP-O457CDP Install Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1638
2018/7/11:22:04:10 veren DESKTOP-O457CDP Download Play DIRECTX http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/DIRECTX.t...
2018/7/11:22:04:13 veren DESKTOP-O457CDP Download Complete DIRECTX http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/DIRECTX.t...
2018/7/11:22:04:13 veren DESKTOP-O457CDP Installing DirectX Runtime: "C:\Autodesk\WI\Autodesk AutoCAD 2017\3rdParty\DirectX\DXSETUP.exe" /silent
2018/7/11:22:04:22 veren DESKTOP-O457CDP Install DirectX Runtime Succeeded
2018/7/11:22:04:22 veren DESKTOP-O457CDP Download Play CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2018/7/11:22:05:11 veren DESKTOP-O457CDP Download Aborted CM http://edutrial.autodesk.com/NET17SWDLD/2017/ACD/WI/{12D55A88-A908-4C16-A40A-90D9D60A01F4}/CM.tar.lz...
2018/7/11:22:05:11 veren DESKTOP-O457CDP Install Autodesk Material Library 2017 Failed Download Failed, Installation aborted, Result=1603
2018/7/11:22:05:11 veren DESKTOP-O457CDP Rollback DirectX Runtime Failed Failure is ignored, Result=1619

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Message 10 of 10

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Welcome to the Autodesk User's Community..

 

Your installation is simply failing due to the method you're using

 

There's a couple of ways to properly download and install your Autodesk product to your machine.  Please review this article and the solution it provides.

 

 

 

If the installation does fail using the preferred methods, please post your installation log file here so we can review it.

 

 

 

Posting info: Sometimes the installation log file contains the serial # that was assigned to you.  Open your log file using Windows Notepad and perform a search on "/SN".  Depending on the number of installation attempts, your serial # may be located throughout the log file.  If present, remove or "X" out your serial # prior to posting.

 

 

 

Good luck on your installation and report back on your progress.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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