autocad 2025 unable to load cuix

[mconficconi]

It seems that on 2025 cuix are not loaded.

Is this a bug or must be rewrited cuix?

[pendean]

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@mconficconi wrote:

As writed, the original ribbon works in all the pc where the add-on is installed, with the cad from 2015 to 2024, only new customer with 2025 do not show the ribbon.

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Reset AutoCAD2025, or even remove and reinstall, avoid any auto-migrating options this time, then try again: no issues here at all in AutoCAD2025 either.

OR... Here are ways to open a support case with Autodesk if you are on subscription to seek out Autodesk Support's help:
https://www.autodesk.com/support/account/manage/use/support#:~:text=com/plans.-,Contact%20support,-S... 

[mconficconi]

The solution is more easy... png are not fully supported in cuix, using bmp all work done.

[pendean]

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@mconficconi wrote:

The solution is more easy... png are not fully supported in cuix, using bmp all work done.

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We've successfully been using PNG since AutoCAD2018 I believe and never seen any issues in our offices. But luckily BMP is still an option too.