trial version of 3ds Max

[laroza_skin]

Steps to reproduce
I cannot download the trial version of 3ds Max, I'm trying to download a trial version of 3ds Max, but I'm having an issue: 'This phone number is already in use.' How can I resolve this problem?

Expected results
The problem's solution

Actual results
I am waiting for the problem to be resolved. Support is very slow

URL where issue occurs
https://www.autodesk.com/products/3ds-max/trial-intake

Browser
Chrome

OS
Windows

[pendean · Accepted solution]

The message simply means you have to log into the Autodesk Account first where the phone number you entered is associated with as far as I know.

[LeoWarren-EDU]

Hi @laroza_skin,

I wanted to check in and see if you were able to get started with your 3DS Max trial, given the advice from @pendean.

Please don't hesitate to reach out if you need any further assistance,

All the best,