Steps to reproduce
I cannot download the trial version of 3ds Max, I'm trying to download a trial version of 3ds Max, but I'm having an issue: 'This phone number is already in use.' How can I resolve this problem?
Expected results
The problem's solution
Actual results
I am waiting for the problem to be resolved. Support is very slow
URL where issue occurs
https://www.autodesk.com/products/3ds-max/trial-intake
Browser
Chrome
OS
Windows
Solved! Go to Solution.
Solved by pendean. Go to Solution.
The message simply means you have to log into the Autodesk Account first where the phone number you entered is associated with as far as I know.
Hi @laroza_skin,
I wanted to check in and see if you were able to get started with your 3DS Max trial, given the advice from @pendean.
Please don't hesitate to reach out if you need any further assistance,
All the best,
Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'
Leo Warren
Community Manager - Students & Educators
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette
Can't find what you're looking for? Ask the community or share your knowledge.