I could download the Revit Lt program but cannot open it. When I click on the program, I see a white box on my screen. I am running it on a laptop with a 2.0 GHz processing speed. Is the processing speed the issue?
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Solved by LeoWarren-EDU. Go to Solution.
Hi @mphelan_arch,
Can you share a screenshot of the white box you are seeing? When is this white boxing showing up?
Whilst 2.0 GHz is below the 2.5GHz recommended, I'd recommend checking the task manager to see how much of your CPU is being utilised—if it's under 100%, there may be some room to work with, but it will be very limited.
I look forward to hearing from you,
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Leo Warren
Community Manager - Students & Educators
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Hi @mphelan_arch,
I wanted to check in and see where you are with starting your Revit Trial. Did you manage to get past the white screen or are you still experiencing issues running Revit?
Please don't hesitate to reach out, I'd be more than happy to help,
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Leo Warren
Community Manager - Students & Educators
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Hi @mphelan_arch,
Unfortunately, I can't see the screenshot attached. Attachments can be added on the webpage, but not yet via email.
I look forward to hearing from you,
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Leo Warren
Community Manager - Students & Educators
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette
Hi @mphelan_arch,
Does the error message look like what is shown in this article? If so, please follow the steps and let me know how you get on - I'd be happy to explore other avenues in the event this is a different error or the suggested solutions do not resolve the issue.
All the best,
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Leo Warren
Community Manager - Students & Educators
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Hi Marilyn,
I wanted to check in and see how you were getting on with the troubleshooting steps. Are you up and running with your Revit LT Trial?
If you have any further questions or experience any issues, please feel free to reach out.
I look forward to hearing from you,
Leo
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Leo Warren
Community Manager - Students & Educators
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette
Hi @mphelan_arch,
I've not heard back from you, so I wanted to make sure you are currently able to take advantage of your Revit Trial.
I look forward to hearing from you,
Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'
Leo Warren
Community Manager - Students & Educators
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette
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