I have been purchased Autodesk Sketchbook (android os).
The application doesn't work well anymore.
First time, i installed app, i can go through my gallery, That's fine.
Once i created artwork then i go back to my Gallery, the app crashed suddenly
After that, i can't go to Gallery anymore, that means it can't export this file to another format such as PSD
** My device / Galaxy TAB A
Please help, i need this app to work
Thanks a lot
Android via Settings > About Device
1. Model Number
2. Android Version
Android: SketchBook Version via Settings > Applicaition Manager > SketchBook
The Bug still not fixed,
I saw many people complain this matter,
Please fix this bug ASAP or do something to relief this
I have this exact same problem, and now I have lost all my artwork as I can't access my gallery and it crashes every time I attempt to open it, I also can't save or export anything new that I have done.
@Anonymous wrote:
I have been purchased Autodesk Sketchbook (android os).
The application doesn't work well anymore.
First time, i installed app, i can go through my gallery, That's fine.
Once i created artwork then i go back to my Gallery, the app crashed suddenly
After that, i can't go to Gallery anymore, that means it can't export this file to another format such as PSD
** My device / Galaxy TAB A
Please help, i need this app to work
Thanks a lot
Please try this:
It is. important to BACKUP the /Autodesk folder to a desktop computer. Once done, delete /Autodesk folder from phone and reinstall SketchBook from Google Play to see it will work.
If it does, then you need to re-import it into the SketchBook Gallery.
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