Can't log in in Sketchbook

Can't log in in Sketchbook

Anonymous
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Message 1 of 6

Can't log in in Sketchbook

Anonymous
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As you can see i can't log into Sketchbook pro...

Clicking X will bring up the window wit >Log in >Quit
Clicking login won't do anything, Quiting will try to send a report.

Tried to reinstall, nothing. I'm using win7.

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Message 2 of 6

david.lau
Community Manager
Community Manager
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Message 3 of 6

Anonymous
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This did nothing for me

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Message 4 of 6

Anonymous
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Same here with the free version, i get this funky orange block and when i click sign in nothing happens, for a f ree service i thought it be at least polished up some

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Message 5 of 6

Anonymous
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As someone replied earlier- updating internet edge/explorer, for some reason, seems to fix this issue

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Message 6 of 6

david.lau
Community Manager
Community Manager

@Anonymous

 

NOTE: The SketchBook Login screen uses web code from Internet Explorer 11.

 

Please download Internet Explorer 11 on your computer.

 

https://support.microsoft.com/en-ca/help/18520/download-internet-explorer-11-offline-installer

 

Once installed, run it once and set as default and try to run SketchBook.



David Lau
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