Announcements

Community notifications may experience intermittent interruptions between 10–12 November during scheduled maintenance. We appreciate your patience.

Can't log in in Sketchbook

Can't log in in Sketchbook

Anonymous
Not applicable
2,556 Views
5 Replies
Message 1 of 6

Can't log in in Sketchbook

Anonymous
Not applicable

As you can see i can't log into Sketchbook pro...

Clicking X will bring up the window wit >Log in >Quit
Clicking login won't do anything, Quiting will try to send a report.

Tried to reinstall, nothing. I'm using win7.

Reply
Reply
0 Likes
2,557 Views
5 Replies
Replies (5)
Message 2 of 6

david.lau
Community Manager
Community Manager
Reply
Reply
0 Likes
Message 3 of 6

Anonymous
Not applicable

This did nothing for me

Reply
Reply
0 Likes
Message 4 of 6

Anonymous
Not applicable

Same here with the free version, i get this funky orange block and when i click sign in nothing happens, for a f ree service i thought it be at least polished up some

Reply
Reply
0 Likes
Message 5 of 6

Anonymous
Not applicable

As someone replied earlier- updating internet edge/explorer, for some reason, seems to fix this issue

Reply
Reply
0 Likes
Message 6 of 6

david.lau
Community Manager
Community Manager

@Anonymous

 

NOTE: The SketchBook Login screen uses web code from Internet Explorer 11.

 

Please download Internet Explorer 11 on your computer.

 

https://support.microsoft.com/en-ca/help/18520/download-internet-explorer-11-offline-installer

 

Once installed, run it once and set as default and try to run SketchBook.



David Lau
Reply
Reply
0 Likes