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You dont have acces to Simulation 360 service

7 REPLIES 7
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Message 1 of 8
Anonymous
753 Views, 7 Replies

You dont have acces to Simulation 360 service

I've used Simulation FLEX 2015 for a few days and today it showed me that I don't have acces to this service. I have student licence, but when I log in to my Autodesk Account there isn't anything related to Simulation. Any suggestions?

Or maybe I'm dumb and there is another way to send my simulations to cloud?

In attachment there is the error and view into my account.

Thanks a lot for any help!

7 REPLIES 7
Message 2 of 8
Anonymous
in reply to: Anonymous

I must also tell you that I've deleted temp files mentioned in Autodesks help and reinstalled program already with no results.

Message 3 of 8
Anonymous
in reply to: Anonymous

Hi, 

 

i have the same Problem with Autodesk Simulation CFD Flex. I am using the Student version of SimFlex and the problem occured in the last couple days.

Is there any solution yet?

 

Regards

-Clemens

Message 4 of 8
Anonymous
in reply to: Anonymous

Hi,

I,ve got the same problem 😞

do you gave a solution i try reinstal etc. in my account idont have any information about sim flex...

Message 5 of 8
jessica.t
in reply to: Anonymous

Hello everyone!

 

If you have a valid license for this product and you are entitled to this service please contact the following channels based on your license type:

 

STUDENTS: Education Community Problem Form

 

COMMERCIAL USERS: Submit a support request through Autodesk Account

 

Apologies for the inconvenience but these teams will be able to resolve any account issues that could be inhibiting your access. Thank you!



Jessica Thrasher
Message 6 of 8
Anonymous
in reply to: Anonymous

 

Hi,

 

Have you got any solution for this problem?

I try preinstalin everyting, deleting sim job manager files, creating new accoun etc. and nothing help.

I write to the support and they redirect me here 😞

 

I'm writing PhD work and the simulation 360 i essential for me 😞

Message 7 of 8
Anonymous
in reply to: jessica.t

Unfortunately, reply from Education Community Problem Form send be back here. Any solutions?

Message 8 of 8
Sualp.Ozel
in reply to: Anonymous

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