RC Element Design - Modul crushing

[Anonymous]

Hi,

I have RSA 2016 Professional with all service pack including SP4 installed.

Whne I am trying to run RC Element Design as new project or run it to design the foundation on existing steel or concrete structure it frezzes and I can't do anything.

Therefore I can't use this module at all which is preaty bad as I need to design large amount of foundations on one of the projects that I am working.

Can anybody help me with this isseue, please.

Thank you in advance.

[Artur.Kosakowski]

Try to empty Windows temp folder (%temp%) and rename your CfgUsr folder (to e.g. 1CfgUsr)

c:\Users\user_login\AppData\Roaming\Autodesk\Autodesk Robot Structural Analysis Professional 2016\CfgUsr\

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[Anonymous]

Hi Artur,

Thank you for your response.

Unfortunettly it is still freezes and I need to restart the application.

Any other thoughts ?

Best Regards

Jan

[Artur.Kosakowski]

Could you attach the model and indicate the steps to follow to reproduce this situation? Thank you.

[Anonymous]

Hi Artur,

It happens with any model. When I am opening Robor and choose RC Element Design and for example choose to add pad foundation it crushes and I need to restart the program.

Best Regards

Jan

[Artur.Kosakowski]

Are you able to start e.g. a frame model? 

[Anonymous]

HI,

Yes I am working on shell model, structural framework models and they work absoluttly fine.

It is just the RC Element Module that behaves like this.

BR

Jan

[Artur.Kosakowski]

Is there any crash report generated when you try to access RC modules?

[Artur.Kosakowski]

Could you check if it is the same when you set the acceleration to none and restart Robot?

If you find your post answered press the Accept as Solution button please. This will help other users to find solutions much faster. Thank you.

[Anonymous]

Hi Artur,

Unfortunnetly there is no report generated and switching of the accelaration as you suggest don't help.

I don't know 😞

BR

Jan

[Artur.Kosakowski · Accepted solution]

Have you tried to uninstall and install Robot again?