Weekly New Knowledge Articles by Support team | Jan 19th - 25th, 2022

[lim.wendy]

Knowledge articles written by our Revit support team to resolve the problem on your own. There're couple of incidents reported, do take a look at them for possible workarounds.

Published Date	Summary	Knowledge Article	Incident Reported
18-Jan-22	Without a clear pattern, it was noticed that opening and synchronizing the cloud workshared model (host) in Revit, takes longer than expected and often exceeds 30 minutes. Dozens of RVT links and nested links added to the host model are stored in the Desktop Connector (Autodesk Docs Drive).	Slow opening and syncing of a cloud shared model (host) in Revit that contains dozens of RVT links s...	No
19-Jan-22	Snap doesn't work for single points from linked DWG files in Revit. Points from DWG are not recognized in Revit, even if all snap options are activated.	Snap doesn't work for points from linked DWG files in Revit	No
21-Jan-22	Joining two vent pipes using trim adds an elbow having sanitary system between the two pipes if one of the two vent pipes is connected to a sanitary system.	Joining two vent pipes using trim adds an elbow having sanitary system between the two pipes	Yes
21-Jan-22	Users reported that Revit 2019 crashes when loading specific families into a specific project file.	Crash when loading certain families into a specific project file in Revit 2019	Yes
24-Jan-22	"The naming rule can not be applied to the selected views or sheets" message appears while creating PDF Export from Revit and the Parameter Sheet Number is included in the File Name setup.	"The naming rule can not be applied to the selected views or sheets" while creating PDF Export from ...	No
24-Jan-22	It is posible to control B and X dimensions in Revit without verifying the standard?	It is posible to control B and X dimensions in Revit without verifying the standard	No
21-Jan-22	Users reported crashes at printing/ printing to pdf a specific sheet at vector processing in Revit 2021.	Revit quits at printing a specific sheet with vector processing	Yes
21-Jan-22	When trying to access a file or folder from Revit Server, the following error message appears: "Revit cannot perform this operation because you are trying to access a file or folder that does not exist or has been moved."	"Revit cannot perform this operation because..." when trying to access a file or folder from Revit S...	No
23-Jan-22	When the host model is opened, all project members except one see the geometry loaded from a specific RVT link in Revit. For this person, the geometry is not visible. Reloading that link does not help either.	For a particular project member, the geometry from the RVT link is not visible in Revit	No
24-Jan-22	Users reported that Revit closes without error message or crashes pressing Export button on IFC Export window	Revit closes without error message or crashes pressing Export button on IFC Export window	Yes
11-Jan-22	When launching Revit, a warning about the unsigned add-in CollaborateDB is displayed.	"The publisher of this add-in could not be verified" for CollaborateDB when starting Revit	No
21-Jan-22	When Copying a Duct with Tags to another floor the Tags lose Rotation Settings in Revit 2022	When Copying a Duct with Tags to another floor the Tags lose Rotation Settings in Revit 2022	Yes
25-Jan-22	When utilizing a Selection box to select elements from a model, Revit does not pick up certain elements that are visible on screen.	Selection box does not pick up some families when utilized to select elements in Revit	No
25-Jan-22	When apply Notch connection the beam web extends abnormally in Revit.	When apply Notch connection the beam web extends abnormally in Revit	Yes
21-Jan-22	Users reported that not all dimensions can be copy/pasted from one view to another in Revit.	"One or more dimension references are or have become invalid" when pasting dimensions in Revit	No