Vault addin fail to add dwf sheets into Vault

[Anonymous]

Hello

I do know if anybody use Autodesk Vault and Revit but we are one of those in my company...

When I try to add dwf sheets into Vault from the Revit tab it fails, and doesn't give me any reason why it does as it shows in the video below

http://autode.sk/2DdbmIK

I think I have this problems only when I work in collaborative file places into our Revit server and mapped in Vault, but I am not 100% sure about it.

Anybody have an answer??

Regards

[Viveka_CD]

Hi @Anonymous

Can you share the Revit file and the journal? I can send you a private folder to upload.

Regards,

[Anonymous]

Hello,

I do not have any revit file to share, it is just a revit project open from the revit default templates which a wall drawn.

https://forums.autodesk.com/t5/vault-forum/fail-adding-dwf-sheets-to-vault-from-revit-tab/m-p/785059...

Have a look also in the Vault forum as I have been posting there too

Regards,

David

[Viveka_CD]

Hi @Anonymous

Thanks for sharing the other link from the Vault forum.

So you are using Revit 2018.2 and Vault 2018.1.

Please try to update Vault 2018.2 Locate the Autodesk Vault 2018.2 Update files by signing into your Autodesk Account

I will try to reproduce the issue on my machine, and see if I get similar results, but I will need your journal file to compare and investigate further why this occurs. Meanwhile to rule out inconsistency from the Revit side, please try a repair and check if the issue is resolved.

Sharing a couple of Support videos below:

1. Autodesk Vault Professional Integration with Revit Workflow

2.Revit Design and Review Workflow with Autodesk Vault

Let me know if installing updates/ Revit repair solves the issue, or else please send your journal file.

I can send you a private upload folder if you'd prefer. Looking forward to hearing from you.

Regards,

[Anonymous]

hello @Viveka_CD

When I try to update to Vault 2018.2, i get this error

error.jpg

I have tried using the Autodesk Desktop app and downloading the patch from my Autodesk account.

I have also repaired but the issue is not resolved.

What is exactly what you need from my journal? the text files or a Revit files? In case you need a Revit file, I do not have any journal of this Revit files in this folder.

Thanks

[Viveka_CD · Accepted solution]

Hi @Anonymous

This error occurs due to a corrupt installer or when the update is unable to patch to the existing installation of Vault.

Please see solutions in this article: Error 1328 during the installation of Vault 2017 update

Note:

• After uninstalling Vault 2017 using the MS Fix-it-tool  based on your windows version, please verify that registry keys for Vault 2017 are gone.
• Then try a clean install and fresh reinstall.
• See: Perform a clean uninstall
• Try the updates one at a time, manually if possible and it should work.

I need a journal to record the actions for your Revit version when the add-in fails to add dwf sheets. This will help me investigate the cause of this error and escalate to the develeopemnt team if needed.

Let me know if the above helped resolve your issue.Looking forward to your reply update!

Regards,

[Anonymous]

Hello @Viveka_CD

Thanks for your help, I have resolve the problem of updating Vault to 2018.2 and seems that It has resolve the other problem too, although I need to test it in few different project.

Thanks

[Viveka_CD]

Hi @Anonymous

I'm glad to hear that the update helped resolve your issue.

Sure, please test this with other projects and let me know how everything works out.

Regards,

[thomasarnoldsson5732]

Hi

I'll continue this, I have the same problem. Get the same error when trying to Add Sheets from Vault Client in Revit 2018.2.

It works as it should when I  have a non workshared file, but as soon as it is a workshared file it doesn't work.

I'll attach my journal-file if it helps.

/Thomas

[Anonymous]

Are you trying to add sheets to Vault while in a local copy of the workshared file? I ran into that the other day, and found that if you open the workshared file itself(uncheck the create local copy box in the Open dialogue window), then add sheets it will work just fine.