Unable to access the materials library

[brennan]

Revit 2018 Unable to access the materials library

[barthbradley]

Did you just install 2018? 

[brennan]

I originally installed revit 2019 student version, because that's the version we were learning on. Then the next class  module is based on revit 2018 so I installed 2018. The materials library doesn't work in either version. When I installed 2018 a popup came up and said "a newer version of dynamo is already installed"

[barthbradley]

Dynamo has nothing to do with materials. If you can no longer access Materials in either version now I suspect your registry got screwed up. You may need to do a clean uninstall and reinstall -- in sequential order -- of both versions. You can try a Repair first though.  Also inspect the paths being used under Option=> File Locations.  Still, I think a reinstall is best -- after a clean uninstall of both versions. 

https://knowledge.autodesk.com/customer-service/download-install/remove-products/clean-uninstall

[Anonymous]

If it wasn't working for either 2018 or 2019 and reinstallation doesn't help...you may have an issue with your graphics card.

See here: https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

FYI...Student version is the full version with a limited time serial number...

[brennan]

Yes, I looked through some forums and it looks like a video card problem. I need to downgrade the driver to nvidia version 353.62 and it looks like it worked for a few people. I'll let you know how it goes this evening.

[brennan · Accepted solution]

SOLVED:

It's now working in both versions 2019 & 2018.

It worked by using the following driver:

https://www.nvidia.com/download/driverResults.aspx/87789/en-us

[Viveka_CD]

Hi @brennan

Thanks for getting back to us! Glad to hear that your issue is resolved.

Regards,