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Roombook Buildingbook Areabook Extension Update 1 for Revit 2018

29 REPLIES 29
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Message 1 of 30
rui_es_pacheco
3101 Views, 29 Replies

Roombook Buildingbook Areabook Extension Update 1 for Revit 2018

rui_es_pacheco
Contributor
Contributor

Hi,

 

After installing roombook... plugin, revit started to lag between view windows.

Is there some fix?

 

Thank you

0 Likes

Roombook Buildingbook Areabook Extension Update 1 for Revit 2018

Hi,

 

After installing roombook... plugin, revit started to lag between view windows.

Is there some fix?

 

Thank you

29 REPLIES 29
Message 21 of 30
rui_es_pacheco
in reply to: Viveka_CD

rui_es_pacheco
Contributor
Contributor

Hello,

 

I've uploaded required data.

I'll wait for your feedback.

Meanwhile I cannot have Roombook installed since, as you already saw, performance is very degraded.

 

Thank you

0 Likes

Hello,

 

I've uploaded required data.

I'll wait for your feedback.

Meanwhile I cannot have Roombook installed since, as you already saw, performance is very degraded.

 

Thank you

Message 22 of 30
rui_es_pacheco
in reply to: Viveka_CD

rui_es_pacheco
Contributor
Contributor

Hi I already upload

please help, its taking too long,

 

0 Likes

Hi I already upload

please help, its taking too long,

 

Message 23 of 30
Viveka_CD
in reply to: rui_es_pacheco

Viveka_CD
Autodesk Support
Autodesk Support

Hi @rui_es_pacheco

 

I had messaged you earlier.

 

Sorry about the delay. The issue is still under investigation. I will let you know as soon as I hear back from development.

 

I appreciate your patience, while this is being tested for a resolution.

 

Regards,

 

 

0 Likes

Hi @rui_es_pacheco

 

I had messaged you earlier.

 

Sorry about the delay. The issue is still under investigation. I will let you know as soon as I hear back from development.

 

I appreciate your patience, while this is being tested for a resolution.

 

Regards,

 

 

Message 24 of 30
Viveka_CD
in reply to: rui_es_pacheco

Viveka_CD
Autodesk Support
Autodesk Support
Accepted solution

Hi @rui_es_pacheco

 

I wanted to share an update with you:

This issue has been confirmed as a bug. Thanks for reporting this.

 

The development team was able to reproduce this issue in Revit 2018 and 2019 when Roombook is installed. There is a noticeable delay when opening views. If the add-in is disabled, and Revit is restarted, it is faster opening \and also when switching views.

 

Please try the below in the meantime:

For the customer in the meantime, if you are not using Roombook you can simply move the 3 addin files (Buildingbook.addin, Areabook.addin and Roombook.addin) that are located in C:\ProgramData\Autodesk\Revit\Addins\2018 to some other temporary location.

 

I will watch out for any future updates from the bug report. Feel free to ping me @Viveka_CD to check back.

 

Regards,

Hi @rui_es_pacheco

 

I wanted to share an update with you:

This issue has been confirmed as a bug. Thanks for reporting this.

 

The development team was able to reproduce this issue in Revit 2018 and 2019 when Roombook is installed. There is a noticeable delay when opening views. If the add-in is disabled, and Revit is restarted, it is faster opening \and also when switching views.

 

Please try the below in the meantime:

For the customer in the meantime, if you are not using Roombook you can simply move the 3 addin files (Buildingbook.addin, Areabook.addin and Roombook.addin) that are located in C:\ProgramData\Autodesk\Revit\Addins\2018 to some other temporary location.

 

I will watch out for any future updates from the bug report. Feel free to ping me @Viveka_CD to check back.

 

Regards,

Tags (2)
Message 25 of 30
rui_es_pacheco
in reply to: Viveka_CD

rui_es_pacheco
Contributor
Contributor

Hello,

Is there any solution for reported bug?

 

Thank you.

0 Likes

Hello,

Is there any solution for reported bug?

 

Thank you.

Message 26 of 30
Viveka_CD
in reply to: rui_es_pacheco

Viveka_CD
Autodesk Support
Autodesk Support

Hi @rui_es_pacheco

 

Thanks for checking back with me.Smiley Happy

 

Yes, I confirmed the status we the dedicated team has made some progress on this issue.

I will have more information on the public information regarding this fix in a couple of months.

 

Feel free to check back and thank you for your patience while this is in progress.

 

Regards,

 

0 Likes

Hi @rui_es_pacheco

 

Thanks for checking back with me.Smiley Happy

 

Yes, I confirmed the status we the dedicated team has made some progress on this issue.

I will have more information on the public information regarding this fix in a couple of months.

 

Feel free to check back and thank you for your patience while this is in progress.

 

Regards,

 

Message 27 of 30
rui_es_pacheco
in reply to: Viveka_CD

rui_es_pacheco
Contributor
Contributor

Hello again,

 

Is there any progress?

 

Thanks

0 Likes

Hello again,

 

Is there any progress?

 

Thanks

Message 28 of 30
Viveka_CD
in reply to: rui_es_pacheco

Viveka_CD
Autodesk Support
Autodesk Support

Hi @rui_es_pacheco

 

Thanks for checking in.

Let me circle back with the team for any updates.

 

Meanwhile, make sure you have the latest updates and new security releases installed.

 

Regards,

0 Likes

Hi @rui_es_pacheco

 

Thanks for checking in.

Let me circle back with the team for any updates.

 

Meanwhile, make sure you have the latest updates and new security releases installed.

 

Regards,

Message 29 of 30
Viveka_CD
in reply to: rui_es_pacheco

Viveka_CD
Autodesk Support
Autodesk Support

Hi there @rui_es_pacheco

 

Please keep an eye on the  AKN article: When Roombook add-in is installed some operations in Revit are slower

 

Updates will be added to the article once the issue is resolved.

 

Thanks,

0 Likes

Hi there @rui_es_pacheco

 

Please keep an eye on the  AKN article: When Roombook add-in is installed some operations in Revit are slower

 

Updates will be added to the article once the issue is resolved.

 

Thanks,

Message 30 of 30
rui_es_pacheco
in reply to: Viveka_CD

rui_es_pacheco
Contributor
Contributor

Hi,

 

Is there any new developments?

I already installed last update to revit 2019, from yestarday, and installed again Roombook, and the issue mantains.

I really want those functionalities back without lagging.

 

Please help.

0 Likes

Hi,

 

Is there any new developments?

I already installed last update to revit 2019, from yestarday, and installed again Roombook, and the issue mantains.

I really want those functionalities back without lagging.

 

Please help.

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