Revit crash when click on site settings

[Anonymous]

Hello, 

I have one revit template and my revit crash every time I try to access to the Site Settings in these file or in a project started with this template.

 Does anybody know what is the reason for it??

Regards

[ennujozlagam]

@Anonymous hello, have you try to install latest updates from autodesk sometimes it fix issues. thanks

[Anonymous]

---

@ennujozlagam wrote:

@Anonymous hello, have you try to install latest updates from autodesk sometimes it fix issues. thanks

---

@ennujozlagam Hello, Yes I have my Revits updated to 2018.2 and 2017.2.2

[markcalloway]

Hi @Anonymous

It is possible this project is corrupt if it only crashes in this one project.

You can try fix the project by running an Audit when you open it:

https://knowledge.autodesk.com/support/revit-products/getting-started/caas/CloudHelp/cloudhelp/2017/ENU/Revit-GetStarted/files/GUID-863142B6-3DB6-486E-BEA6-0B6757C2E759-htm.html

See if this fixes this fixes anything and stops the crashing. Let us know how you get on.

[Anonymous]

---

@markcalloway wrote:

Hi @Anonymous

It is possible this project is corrupt if it only crashes in this one project.

You can try fix the project by running an Audit when you open it:

https://knowledge.autodesk.com/support/revit-products/getting-started/caas/CloudHelp/cloudhelp/2017/ENU/Revit-GetStarted/files/GUID-863142B6-3DB6-486E-BEA6-0B6757C2E759-htm.html

See if this fixes this fixes anything and stops the crashing. Let us know how you get on.

---

Hello @markcalloway

I have tried and audit the file, and it did make anything, I didn't have any message coming or anything, just the file open normally. And then, it crashed again when I try to access to Site Setting

Also, in the same file I am having some graphic issues, I do not if they are related, probably they are, but see in my other post

https://forums.autodesk.com/t5/revit-architecture-forum/template-corrupted-with-graphic-issues/td-p/7487103

Thanks

[ToanDN]

Do you have any model elements in the file? How far are they from the Origins?

[Anonymous]

---

@ToanDN wrote:
Do you have any model elements in the file? How far are they from the Origins?

---

I have one project file with a whole project, and I moved the base point and survey point to the center of the building. 

Also, I have the template we used for this project, and it is empty, purge as much as I could, Origin in the middle of the view.

And in both cases it crash.

Also, I have removed all addins from Revit

[Anonymous]

Attached is a project started with the template which is the origin of all the problems, It also crash when you access to site settings

[ennujozlagam · Accepted solution]

@Anonymous hello, i managed to recover your file. what i did i open a new file i transfer project standards (copy only new file) save, then solved your issues. thanks

[Anonymous]

Hello @ennujozlagam

Did you transfer project standards from the new project open with the Revit default template to my project file, or you did the other way around??

[ennujozlagam]

open a new file transfer project standards to your project 1 file. thanks

[Anonymous]

Hi @ennujozlagam

It resolve the problems with Revit Crashing when click on Site settings.

But I still having those graphic issues I posted in the other thread

https://forums.autodesk.com/t5/revit-architecture-forum/template-corrupted-with-graphic-issues/m-p/7...

Thanks for your help

[Anonymous · Accepted solution]

Hi @ennujozlagam

I have been researching more about what was the problem, transferring project standards in small package to find which one was the problem. Obviously it was the site settings.

If I transfer the site setting using the tool transfer project standards from a new revit default template, to my template, and it solve the problem of crashing every time I click on site settings. But the other graphic issues are still there.

Thank you so much.

Regards

[ennujozlagam]

No worried glad to help. It is difficult to check the problem without the file unless you want to share the file thanks

[Anonymous]

I am willing to share the project, I can't leave it open to everybody due to privacy issues but I can share is individually.

I have send you a link with the model in a private message