Revit 2019 won't launch

[Anonymous]

I recently installed Revit 2019, and when i try to open it, i get the launch screen and then get a warning saying something in my software closed revit unexpectedly.  I don't know what to do. 

[srinivasarao.potla]

Hi@ alondra5345.ajm,

Thanks for your feedback.

are you launching the product from Autodesk desktop app or desktop icon?

what is the warning your are getting?

if possible, could you please send the screenshots?

Regards,

Srini

[Anonymous]

Hi

I have the same issue here, I have tried launching the product (Revit 2019) from both Autodesk desktop app and desktop icon, but the result is the same.

This is the error message.

Then this.

Please help me with this issue.

[pendean]

Did you put in your email address and fill in the box so someone can get back to you? If not, it just disappears... .

[Sahay_R]

@Anonymous @Anonymous 

first of all, clear your %TEMP% folder.

https://rvit.wordpress.com/2016/01/25/quick-tip-the-temp-folder/

Then do a clean uninstall and reinstall.

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

[ennujozlagam]

Hello, have you tried to switch off all your antivirus program or uninstall and reinstall again later (maybe it's blocking access) and see if helps. Thanks

[KrisAribal]

what's the computer specs? Type dxdiag on the windows search bar  at the bottom of the start menu and post a screenshot

I'm suspecting it has to do with your computer.

[vdlrdevelopers]

Thanks! The clean temp folder did the trick 🙂