Starting today, Revit 2018 is randomly crashing for 4 users in my office about every 20 minutes.
We are all working on different files, doing different things.
We've installed all updates
Audited our files
Restarted computers
Any advice would help!
You will have to do some troubleshooting. You will have to look what those 4 user differentiate from the other users.
-Do they have (other) add-ins?
-Specific actions/commands that cause the crash?
-Different hardware?
-Other software they are running that might interfere?
-Have a look at (window)updates that have taken place recently that might cause issues
-Other new software installed recently
-What information is in the journal files?
-Computer clean (e.g. viruses)?
Some things you might try:
-Remove all add-ins.
-Go back to a previous restore point.
-Close other software.
-Upgrade computer.
Edit: Just read THIS thread, which might be a possible cause
Louis
Please mention Revit version, especially when uploading Revit files.
Thank you for your thoughts Enllnt, I will save this for next time!
Oddly, the crashing only lasted that one day and everyone seems to be fine now.
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