Problems downloading Revit 2017

Problems downloading Revit 2017

beralco
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Problems downloading Revit 2017

beralco
Advocate
Advocate

To whom it may concern,

 

I tried to download Revit 2017 on a new device.  I downloaded it from the website manage.autodesk.com with my regular educational account.  After a while, the downloading process seems to froze and I have to cancel it.  Then, when I tried to open Revit to check what was missing, I got the following message:  "Rendering features are currently disabled.  You must install the Rendering library to use rendering features."  I noticed some things:  I did not download Revit 2017 from the Revit free software site (www.autodesk.com/free-software).  Am I wrong?  I still got the serial number and the product key for Revit 2017 in my e-mail.  I think there are different issues and maybe there are not related.  Please, could you give me any suggestions?

 

Kind regards,

 

José Luis Bermúdez Alcocer, Ph.D., M.Arch., B.Arch.

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ToanDN
Consultant
Consultant
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beralco
Advocate
Advocate

Thank you ToanDN!  The Autodesk Virtual Agent worked amazing!  By the way, I am trying to download Autodesk Flow Design.  I did not see the software listed in the Autodesk Virtual Agent.  Is it somewhere else?

 

Kind regards,

 

José Luis Bermúdez Alcocer, Ph.D., M.Arch., B.Arch.

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