I have a problem to open my template files and my old projects.

[bai-fearn27]

Hi. I have a problem to open my template files and my old projects that uesd the template. When i open it, my project will update to the previous version untill it showed 'Ready' the files don't appear. And the program always showed Not responding every time.

 

[bai-fearn27]

Hi. I have a problem to open my template files and my old projects that uesd the template. When i open it, my project will update to the previous version untill it showed 'Ready' the files don't appear. And the program always showed Not responding every time.

 

[bai-fearn27]

This's happening to my Revit after I try to open my template. It takes time about 1 hr. 

 

[bai-fearn27]

This's happening to my Revit after I try to open my template. It takes time about 1 hr. 

 

[syman2000]

Upload the template so we can take a look. What Revit version is the old template use?

[syman2000]

Upload the template so we can take a look. What Revit version is the old template use?

[HVAC-Novice]

What version to what version? Looks like you use 2024.1. . What version is the old file? Technically you are supposed to upgrade one version at a time. 

"my project will update to the previous version"

this doesn't make sense. Revit will update to the version of the Revit that is open. So your R2024 being open will upgrade any older files to R2024, not to some older version.

[HVAC-Novice]

What version to what version? Looks like you use 2024.1. . What version is the old file? Technically you are supposed to upgrade one version at a time. 

"my project will update to the previous version"

this doesn't make sense. Revit will update to the version of the Revit that is open. So your R2024 being open will upgrade any older files to R2024, not to some older version.

[bai-fearn27]

I use Revit 24 and my template is Revit 24. 

This is my template. >> https://drive.google.com/file/d/1ydhoWg66SsDxm1Y2_2qUfn4gh7sI01J2/view?usp=sharing 

I can't open it from version 23 so i sent this template to my friends then he upgraded it to Revit 24 but I still can't open it, but he can. 

[bai-fearn27]

I use Revit 24 and my template is Revit 24. 

This is my template. >> https://drive.google.com/file/d/1ydhoWg66SsDxm1Y2_2qUfn4gh7sI01J2/view?usp=sharing 

I can't open it from version 23 so i sent this template to my friends then he upgraded it to Revit 24 but I still can't open it, but he can. 

[bai-fearn27]

I use Revit 24. The template is version 23 and i can't open it so I sent this template to my friends then he upgraded it to Revit 24 but I still can't open, but he can. My old projects that built from this template can't open too. 

[bai-fearn27]

I use Revit 24. The template is version 23 and i can't open it so I sent this template to my friends then he upgraded it to Revit 24 but I still can't open, but he can. My old projects that built from this template can't open too. 

[natkophong_s63]

I have the same problem. I use R24. My template is R23 and project files that use the template cannot open too. 

i cannot open your file from link.

 

[natkophong_s63]

I have the same problem. I use R24. My template is R23 and project files that use the template cannot open too. 

i cannot open your file from link.

 

[syman2000]

Can you provide older version of the template and see if we are able to upgrade to 23?

[syman2000]

Can you provide older version of the template and see if we are able to upgrade to 23?

[HVAC-Novice]

Opens fine on my R2024.1

[HVAC-Novice]

Opens fine on my R2024.1

[SteveKStafford]

Test it with a different template file from Revit 2023. If that opens then there is something unique happening on your PC, and possibly with the template but since it is opening for other people...that's not very likely. Verify that you have read/write access to the folders these files are located on. I've seen EyeTee change things and inadvertently cut off certain users access.

Assess what add-in's are installed on your PC, check for OS updates that have failed or many that haven't been installed yet. Just to rule it out, try changing back to the light UI...the dark UI is new, who knows maybe there are graphics cards or configurations that Revit doesn't like.

[SteveKStafford]

Test it with a different template file from Revit 2023. If that opens then there is something unique happening on your PC, and possibly with the template but since it is opening for other people...that's not very likely. Verify that you have read/write access to the folders these files are located on. I've seen EyeTee change things and inadvertently cut off certain users access.

Assess what add-in's are installed on your PC, check for OS updates that have failed or many that haven't been installed yet. Just to rule it out, try changing back to the light UI...the dark UI is new, who knows maybe there are graphics cards or configurations that Revit doesn't like.