Error installing Hotfix 2021.1.3

Error installing Hotfix 2021.1.3

luisPDAN6
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Error installing Hotfix 2021.1.3

luisPDAN6
Advocate
Advocate

I get the following error in the installation. Any idea how to fix the hotfix installation?

 

[2620:5D28][2021-06-10T09:49:16]i306: Applying package: Revit2021_1_3, target: {7346B4A0-2100-0510-0000-705C0D862004}, action: Install, path: C:\ProgramData\Package Cache\{9CA05B9A-2109-0510-A1B4-FFF7A680FE55}\RVTSP8.msp, arguments: '(null)'
[2620:5D28][2021-06-10T09:56:33]e000: Error 0x80070643: Failed to install MSP package.
[2620:5D28][2021-06-10T09:56:33]e000: Error 0x80070643: Failed to execute MSP package.
[10C4:1460][2021-06-10T09:56:33]e000: Error 0x80070643: Failed to configure per-machine MSP package.
[10C4:1460][2021-06-10T09:56:33]i319: Applied execute package: Revit2021_1_3, result: 0x80070643, restart: None
[10C4:1460][2021-06-10T09:56:33]e000: Error 0x80070643: Failed to execute MSP package.

 

luisPDAN6_0-1623311702150.png

 

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Thanos603
Autodesk
Autodesk

This is not really an error but rather a prompt to access a file needed to complete the hotfix installation.  Due to the fact that there were multiple full product installers released for Revit 2021, identifying the correct RVT.msi file can be difficult.  The following page outlines the simplest method of identify which version of the Revit 2021 full installer was used and provides download links that allow you to download the original full installer with the correct RVT.msi file: https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles....

 

Tony Michniewicz
Autodesk Delivery Engineer


Anthony Michniewicz
Principal QA Analyst
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