Cannot find download button for Cloud Credit usage reporting

[jagostinho74]

Cannot find download button for Cloud Credit usage reporting.

There was a link to download a CSV file with the Cloud Credits usage but that one is no longer there. Has it been moved somewhere else?

And, yes, I am using an admin login that grants me access to this info.

Thanks

J

[cbcarch]

check here:

https://knowledge.autodesk.com/customer-service/account-management/users-software/cloud-credits

[jagostinho74]

Tried that.

It is not there.

[cbcarch]

Sounds like a problem with your Autodesk account. Did you try logging out and logging back in?

[jagostinho74]

Yes. More than once.

I also filed a ticket with our resellers, but thought about posting it here as sometimes the solution is found quicker within the community.

thank you