Hello, I am using the Revit trial version while I wait for my license information. While launching the application, I come across this error. I am using Windows 10. Please help.
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How do I repair this product? Also, I found the DUMP file if it helps.
To reinstall or repair Revit:
Hi @Anonymous
I see that you are a new visitor. Welcome to the Autodesk community! ![]()
Please try the recommendation by @David_Knight and let me know if it helps.
Or else, see this article: Revit Error: "An unrecoverable error has occurred ... no need to recreate recovery files."
I look forward to hearing from you.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
@Anonymous wrote:How do I repair this product? Also, I found the DUMP file if it helps.
Try logging out of the Autodesk Desktop App...shut down and restart....login on the Autodesk Desktop App with the username tied to your license then try opening Revit again.
@Anonymous
You are welcome to share a recent journal with us to troubleshoot further.
Let me know and I can send a private upload folder.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hello, thank you for the warm welcome.
I have attached the most recent journal file below. Please let me know if you can find something.
Hi @Anonymous
On parsing your journal, it looks like your user profile may be corrupt and cause Revit to crash.
Can you try the below for me and let me know if this helps resolve your issue?
To reset the user profile:
Note: This solution is specific to errors occurring when launching Revit alone (without opening a project). If the steps above do not clear the error, the following article has links to other solutions related to this error:
Revit: Unrecoverable error
I look forward to hearing from you.
Please select the Accept as Solution button if my post solves your issue or answers your question. Likes welcome!
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
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