can't run analyse in cloud

[luciana.sampaio]

can't run analyse in cloud. I have a licence (revit 2017) but when I try to use "anlyse in cloud" it says to me that I have no authorization. 

How can I run this? Do I have to buy an additional license (to use the cloud, not robot or revit structure)?

Thanks to any help!

Luciana

[Viveka_CD · Accepted solution]

Hi @luciana.sampaio

Thanks for posting on our forum!

Can you please send a screenshot of the error?

See the link HERE for recommendations on how to resolve a similar 'analyze' error.

You can also post the question to the Installation and licensing forum

Please select the Accept as Solution button if my post solves your issue or answers your question. Kudos welcome!

Regards,