To use a mesh in other Autodesk software (Revit/Inventor/Infraworks/3ds Max Interactive) I need to decrease the amount of meshes by at least 90% most of the times. Now with the change to Recap Photo it creates mesh objects automatically on Ultra quality. This needs to be decreased by at least 97% and takes a few more hours to create in the first place. It would be nice to have an option to choose between low and ultra creation quality.   This way people get their mesh object faster, uses fewer processing power and could be charged less than 12 credits each run. Also I think that charging 12 credits for 'Object projects' with less than 50 pictures to process is a bit too much on top of a subscription. Making low quality and low picture amount objects cheaper (free) would be affordable for most testers, gaming/VR content creators, reverse engineers and hobbyists Fusion 360 users. Show More

Currently in Recap, the only options for video export are resolution and extension (MP4 or AVI).  No matter what option you choose however, all video exports from Recap are compressed by an H.264 codec.  This is a fantastic codec for a finished product, especially when it is bound for the web.  HOWEVER, if you wish to do any editing on the pointcloud video, such as combing clips, adding logos, music, etc., then H.264 is probably your worst option.  This is because when you complete your editing, you must re-encode the footage as h.264 again, meaning the footage gets compressed twice over before it even reaches the web.  Then, the web host will compress it once more on upload.     So to Recap ;), starting with an H.264 codec means you will always have crummy looking videos by the time you are done editing the footage;--there is no way around it.  The only way to improve the edited video quality is to start with better footage that is not compressed by the H.264 codec, which is not an option in Recap as of right now.     If Autodesk would like for it's users to start producing very cool video content of pointclouds for social media and other outlets (free advertising), I suggest the incorporation of other video codecs that offer higher bit depth, bit rate, dynamic range and quality in general.     Fingers crossed on this one, thanks! Daniel Show More

First:  you have a good product.  I use it daily and it is a critical component of our business workflow.  Accordingly, I do beta tests and am first to try out new updates and features.   I keep getting requests for new services and features.  This is great!  However, I would suggest you do some housekeeping around the Recap platform before confusing the customer with new editions, models, features, subscriptions, names, brands, SDKs, DLLs, GUIs, web-portals, etc.   To elaborate:  If everry there is someone who should understand the Recap system it is me.  I follow and subscribe to most anything I can get my hands on.  Yet even I am confused with versions and releases and features and cloud credits and A360 and Recap360 vs. Ultimate vs. Pro vs 2.2 vs. Recap2017 vs Cloud, vs subscription.  Can you make 2 (or at most 3) "Levels" of program and stop it there, with clear delinineation between what is included with each?   Furthermore, I don't think that Photogrammetry and Lidar shoudl be mixed into one program.  They are entirely different at the moment. Lidar is destktop, while Photogrammetry is just a link to your Recap 360 website (againn, very confusing).     Uploading a Lidar scan project to the Recap360 (or is it A360?!?!) site to share with a client is clunky and confusing. Equally as confusing with Photogrammetry projects and creating Meshes from Lidar data.  Argghhh!!   You should run a dead-link check with ALL of your portals, sites, hubs, blogs, newsletters, etc.  It is quite frequent that I encounter a dead link.  And this is not exclusively when browsing an obscure post or site.  Some top level links from the Recap interface are dead links (404 errors).  And some of the top posts on the forum provide answers to questions for Recap 1.x that was replaced and made obsolete year(s) ago.   Keep current/relevant posts and suggestions top and archive the others.  Things move fast in your world.  Unlike a Microsoft Excel forum, posts on Recap are obsolete after 12 months.  Maybe less.  Many of your "News" postings are from 2014. Purge them.   Lastly, you should consider one streamlined place for Recap users.  Currently there is Autodesk product pages, Recap360, user groups, hubs, forums, etc.  And there is little consistency to content across them, or reciprocity in links between them.   Also lastly, how about disabling the upsell links for subscriptions if the user is signed in already?  I'm currently a "Pro" subscriber and yet on the Recap program main welcome screen, it pitches me to "Upgrade to Pro to unlock features".  I could overlook this except that I have litte confidence in the Adesk system knowing I already AM a Pro subscriber.  Or so I thought.  Have I done something wrong?     Shake some things up at Recap, make them consistent, create a single brand/product, and don't look back.  I'd be all in.  Your customers would flock to the product. Right now even our Authorized resellers don't understand it.   Far too long of a rant, but I mean it constructively, -Scott Show More

It has been asked a lot to increase the limit box of 30m w/o response. If processing time or data usage is the problem, why not charge cloud credits for it based on its size, volume or amount of scans? 1 credit for every 10m³ past the first 20m³ would be worth it for most people i guess. Show More

My idea is simple, can someone at Autodesk - a company renowned for is programming prowess - please program automated email to come during normal working hours for the specified countries?   I am in Ireland, and last night, I got 2 emails form Autodesk about my subscription to ReCap, the first at 00:26am and the next at 03:02am. There is no need for this to happen. I know you will say, put your phone on silent etc. but that's not the point, work related emails should come during work hours, and lets be fair, Autodesk know where I live, so I don't see the problem with this being sorted out.   Thanking you,   Denis. Show More

Not able to use the higher quality option when testing this solution in trial mode. I think you need to allow companies to see final quality before committing to a solution. Show More