Good Day,
I am about to install AutoCAD 2013 x64 that came with my AutoDesk Product Design Suite Ultimate. I noticed that it is has its pwn installer, but is it part of the Suite?
Would I use the same serial number and the suite product key or same serial number and the AutoCAD product key for 2013?
Thanks
Sean
Solved! Go to Solution.
Solved by jessica.t. Go to Solution.
Hello @Anonymous,
Welcome back!
If you have the product serial # for the suite that's what you would use. So use the serial number and product key for the Suite (not the individual product) to activate your products.
Just a note, please be aware that Autodesk products are sold through the Autodesk EStore or by locating an authorized Reseller.
Please be careful when purchasing Autodesk product from sources outside of our authorized resellers center on our website.
Thank you.
Please “Accept As Solution” if a reply or replies have helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
@Anonymous
Welcome to the Autodesk User's Community..
Did you read any of the replies here? Again, this is a user forum. . We don't send other users serial #s. They come directly from Autodesk when you properly obtain this version 4 or 5 years ago. Where did you get this legacy/out-dated/no longer supported version?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @Anonymous,
Sorry but Autodesk support the current version & 3 versions back, older unsupported versions can become unavailable at any time & may not function on a newer operating system. Please review the system requirements before attempting to download & install. Also, Autodesk products are sold through the Autodesk EStore or by locating an authorized Reseller.
Please be careful when purchasing Autodesk product from sources outside of our authorized resellers center on our website.
You may have the information you need located in C:\Users\user name\AppData\Local\Autodesk\(product info.html) it includes the request code, product key and serial #.
Or please contact Customer Care to see if your product is still available.
Please “Accept As Solution” if a reply or replies have helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
@Anonymous
Welcome to the Autodesk User's Community..
@Anonymous wrote:
Computer
What does that even mean? Did you post my mistake?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
@Anonymous
Welcome to the Autodesk User's Community..
Serial #s come from Autodesk when you properly obtained this product 5 years ago. Where did you get your copy from?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Welcome to the Autodesk User's Community..
Did you read my reply before posting? Users don't send other users serial #s. Serial #s come from Autodesk when your properly obtain this product 5 years ago.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hi @Anonymous,
This is a user forum, as Mark has said above we do not send other users keys. Furthermore, AutoCAD 2013 is out of full support so unless you have a key you can't buy one from Autodesk. Instead, you will need to get a license for a newer version and install the relevant version.
If you still can somehow you should be able to do it here https://ava.autodesk.com/modular/
or you can open a ticket with the Licensing support and confirm your options for sure here https://knowledge.autodesk.com/contact-support/installation-activation
Otherwise you are very much out of luck forever and ever.
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