Extrude bug

[babamgido11]

Hello, I am posting this bug the second time. Shift-scale and Shift-drag extude suddenly stops working, scales or moves the whole object instead of inseting or extruding polygons and I have to clear history every two seconds to make it work again.. Is this a bug or maybe something is wrong with my computer ?

Screencast does not make sense too - shows some random key combinations I never pushed, I am just shift scaling - you can clearly see the extrude sign in the viewport, also an extrude operation in a node editor, but Screencast shows different key combinations and does not actually extrude or inset. Does anyone have any idea what is going on ?

https://autode.sk/3OcMncIhttps://autode.sk/3o5gPeo

I also attached the scene file

[damaggio]

Didn't have any problems here, I do recommend to delete the history and use the pop up extrude window.. Control E.

[babamgido11]

It works with Ctr E, it stops working with shift drag, At least on my machine.

[babamgido11]

Update on a matter, I searched on internet and it's clearly a bug. Others have had the exactly same problem for years already. 

https://forums.autodesk.com/t5/maya-modeling/shift-and-drag-to-extrude-not-working/td-p/8297932#:~:t....

https://www.reddit.com/r/3Dmodeling/comments/ar2ab2/help_extrude_not_working_autodesk_maya/

[cavescholar]

I agree with @damaggio  that deleting the history solves it temporarily and I can use it again. It seems to only happen for me when I have Symmetry enabled and use the Shift extrude shortcut option with some history on the object.

[babamgido11]

It literally happens every two seconds on my computer, I'll spend more time cleaning history than modeling.

[damaggio]

Just use the recommended workflow, there’s no point in slowing down your modeling work.

Also a personal tip, get a tablet, it’s gonna be easier on your hand over time and avoid symmetry, there’s really no reason to use it for modeling.

[babamgido11]

    I am not sure that I get it how all this works, guys...So, there is a bug and when I report
it on official forum, developers would rather suggest me to change my workflow,  instead of fixing the bug that is their direct responsibility?

Let's imagine for a second that Ctr+E shortcut has problems too, what would
be the next advice by this logic ? "Just push the extrude button on the right panel every time, there is no really need to extrude with shortcuts"?  What kind of attitude is this ? Why fix bugs at all then ? I am sure there will be some
workarounds with almost any bugs- Circularize does not work ? Just grab and move verteces manually ! Sweep mesh doesn't work? Model cables yourself!
Your car isn't working ? No problem, walk by foot ! - What kind of suggestions are these ??

[damaggio]

Maya has a lot of small and big bugs, so do other softwares, my advice here was to show you how to move around these obstacles that pop up from time to time, know another way of doing things and get the job done . Some bugs are still here after a decade , others get fixed right away. that is just the reality we have to live with.

Happy modeling....if that's possible.

[babamgido11]

it's a very general philosophy about everything in life, but I am not here for that.
I am here to report this particular bug, so if people here can only help me with finding work arounds, then where can I report to people that will actually look
into problem ?

All programs have bugs, but when a modeling software has problems doing basic modeling operations, I think at least it should be investigated. Just cause some bugs are fixed quicker than others, that's not an excuse to do nothing when problems are reported,  What is the purpose of this forum then ? If nobody is listening what we report  ?

[damaggio]

You can go in the main Menu bar >Help>Feedback>Report a problem and someone at  Autodesk will investigate and ask for a file for troubleshooting.

Also bugs are reported right here in the Forum and logged for a future patch.

[mihirsbcc]

As Demaggio said, the proper place to report bug to the developer is not here in this Forum. FYI we all here are enthusiasts who help Maya users some help. We are not the developer rather we try to help with alternate solution.

I hope you understand.

[babamgido11]

Hi. I already know that. "Proper" place for that does not even exist, unfortunately.  You can send a feedback, but nothing specific, there is no possibility to attach videos or files, just write that something doesn't function as it should, without any further information.

[mihirsbcc]

I know that too. Maya 2022 had a Npartile bug which I had reported. Did not
get any feedback. Now after a year in 2023 it is fixed. Took me to pull out
some assignments for my students. Not fun at all.
I understand your frustration.

Cheers

[Kahylan]

Well, the proper way is to use the "Contact Support & Downloads" option and just describe the problem as best you can. That way you can be sure that an Autodesk employee has logged the problem. If further media is necessary to clarify, the Support will give you a way to provide it. Support tickets are just there to establish first contact. In most cases you'll be told that the problem is already known and getting dealt with.

As for the problem at hand. As @damaggio already mentioned, the bug is pretty easily avoidable by just avoiding Symmetry while extruding. I was bothered by this bug when I first encountered it, but as soon as I realised that the problem stems from Symmetry, I just went back to using a mirrored instance to visualise Symmetry and I never encountered the problem since. Using Symmetry really isn't all that useful for models that need a lot of extruding anyways, imo.

It's frustrating I know, but it's just the way things are I'm afraid...

[babamgido11]

I respectfully disagree. Sometimes symmetry isn't essential,  if you are modeling a car from reference, you can model one part, then use mirror. But if you are making some design out of your mind, then symmetry is recommended. Model the half, then apply mirror, see the whole picture, then delete that half, continue modeling, then apply mirror again too see once more your progress, how is this a good workflow ? Especially when all other programs do this without problems. Every time period has it's minimum standards, right ? In 2012 this wouldn't be a problem, but in 2022 ?

Also, when I report bugs, there are specific things that can be shown with 5 second videos, but I have to write the whole novel to describe that same problem with words, how is this helpful or "proper" way ? Especially when you report and you get nothing in response. At least they could tell me - your message was received, but no, nothing, not even an automated response.  

[Kahylan]

Model the half, then apply mirror, see the whole picture, then delete that half, continue modeling, then apply mirror again too see once more your progress, how is this a good workflow ?

---

That is the reason I was talking about using a mirrored instance, because that will give you symmetrised live feedback and work with the Shift Extrude shortcut without causing problems.

The same thing you have to do in Cinema 4D, 3DS Max and Blender if you want to use symmetry on any other tool than transform, select or sculpt by the way. And you don't seem to see this workflow as problematic there...

Or you could just use CTRL + E to extrude and then use the transformation tools that work without problem in symmetry to move the geo where it needs to go, which also won't cause problems with symmetry.

I really don't see the big issue here. I'm sorry that all the possible workarounds there are for this problem aren't helpful for you.

Have a nice day

[babamgido11]

Don't know about Cinema 4D but 3ds max makes one single mesh when you use the symmetry modifier, central verteces are merged, Maya's dublicate special, on the other hand, creates two separate meshes, you can not inset a polygon in the center, for example, it insets two separate polygons on two separate instances.
Maya's mirror has the same function as 3ds max of merging central verteces, but then it won't allow you farther modeling on both sides.