won't open project file, gives error message

won't open project file, gives error message

Anonymous
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won't open project file, gives error message

Anonymous
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I can't get any of my projects to open. See screen shot for just one of the error messages.

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jordan.giboney
Autodesk Support
Autodesk Support
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Hi @Anonymous

 

Thanks for posting! The error on the bottom (yellow) is referencing the Arnold Plug-in. Looks like your scene may have some Arnold nodes that require this plug-in to be loaded. If you haven't done so in a while, I would update your Arnold plug-in here (you can use your Autodesk Login to sync with Solid Angle and get access to their downloads).

 

Once that is updated, you can check that the plug-in itself is loaded in Maya by navigating to the Plug-in Manager:

 

PluginManager_Arnold.jpgWindows > Settings/Preferences > Plug-in Manager > mtoa

 

Let me know if that works 🙂 If the problem continues, I'd be happy to try a couple more things until we get it figured out!



Jordan Giboney
Technical Solutions Engineer | Media & Entertainment
Installation & Licensing forums | Contact product support | Autodesk AREA


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