VP2 Error : Failed to initialize graphics device.

hulud
Explorer

VP2 Error : Failed to initialize graphics device.

hulud
Explorer
Explorer

Hi,

 

I'm trying to use Maya 2018 on Linux with an NVidia GTX 1050 card.

 

When Maya starts it logs a message saying "VP2 Error : Failed to initialize graphics device.". Then Maya opens, I try to subdivide using opensubd a simple Sphere in the viewport and Maya crashs (Maya 2018) or the viewport breaks (Maya 2018.5).

 

I tried on Ubuntu 18.04 and Centos 7.6. Both act the same.

I tried the NVidia drivers 410 and 390. Both act the same.

 

I doubled checked glxinfo to be sure I'm using the NVidia drivers.

 

Any though ?

 

Best,

 

Cyril

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sean.heasley
Alumni
Alumni

Hi @hulud 

 

For the 1050 we recommend driver version 398.82. You can find an install for version 398.82 here!

 

If that doesn't help, a customer with a Linux distro had the same issue in this thread.

 

The solution from that thread was:

 

 

I got Maya running again by running this line:

 

john@colfax-ESC1000-G2:/usr/autodesk/maya2016/lib$ sudo ln -s libssl.so.6 libssl.so.10

 

which I found in this script:

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

 

 

 

Kudos are greatly appreciated. Everyone likes a thumbs up!

 

 

https://gist.github.com/heiths/3250500

 

which I got to from this thread:

 

http://www.arch-pub.com/Installing-Maya-on-Ubuntu_10726634-3.html

 

Please let me know if anything changes!

 

 

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sean.heasley
Alumni
Alumni

Hi @hulud 

 

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

 

 

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hulud
Explorer
Explorer

Hi Sean,

 

The driver you pointed me is a Windows driver.

 

I have added the ssl symbolic link, but nothing new.

 

Cyril

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sean.heasley
Alumni
Alumni

Hi @hulud 

 

Ah my bad I forgot you were on Linux distros.

 

It doesn't look like Nvidia has our supported driver available for Linux distros but this does indeed seem to be a GPU error.

 

for now you can try adding these lines to your Maya.env file:

MAYA_OPENCL_IGNORE_DRIVER_VERSION=1

MAYA_DISABLE_OPENCL=1

 

 

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sean.heasley
Alumni
Alumni

Hi @hulud 

 

I'm just checking in again to see if you need more help with this. Did the suggestion I provided on Friday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

 

 

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nuno.pereira2VX6D
Explorer
Explorer

Hi Sean,

 

This is not resolved. On CENTOS7 both Maya2018 and 2019 produce this. We have NVIDIA's RTX5000's with the latest available drivers for Linux.

 

Using the env vars to disable openCL does not work either neither symlinking libssl.

 

Is this a specific graphics card/drivers issue or are there any other libraries we may be missing?

 

Have you had any other reports on this?

 

Many thanks

 

Nuno

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warnold2
Autodesk
Autodesk

on Linux one needs to ensure there isn't any conflicting GPU drivers.  depending on the system  CentOS/RHEL/Ubuntu each have their own system "default" 

running glxinfo  should provide the high level info to know which driver is being used
can you post the output. 
as well was there any output from Maya on what it believed the GPU initialization found. 

if running from the terminal should be something like:

 

maya
Initialized VP2.0 renderer {
Version : 2016.11.44.12. Feature Level 5.
Adapter : Quadro P2000/PCIe/SSE2
Vendor ID: 4318. Device ID :
Driver : 4.6.0 NVIDIA 415.18.
API : OpenGL V.4.6.
Max texture size : 16384 * 16384.
Max tex coords : 32
Shader versions supported (Vertex: 5, Geometry: 5, Pixel 5).
Shader compiler profile : (Best card profile)
Active stereo support available : 0
GPU Memory Limit : 5120 MB.
CPU Memory Limit: 60634.7 MB.
MultiDraw consolidation: enabled
}
OpenCL evaluator is attempting to initialize OpenCL.
Detected 1 OpenCL Platforms:
0: NVIDIA Corporation. NVIDIA CUDA. OpenCL 1.2 CUDA 10.0.132.
Supported extensions: cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_copy_opts cl_khr_gl_event cl_nv_create_buffer
OpenCL evaluator choosing OpenCL platform NVIDIA Corporation.
Synchronizing between Graphics and OpenCL using sync mode 1
Synchronizing between OpenCL and Graphics using sync mode 1


for Ubuntu in many cases the system symlink for  /usr/lib/libGL.so.1 may not be setup to point to Nvidia driver 
in some cases the installation on CentOS/RHEL can also get mixed results with nouveau 


Nvidia has their bug reporting tool which can list most of the info defining the installation/running of the driver
/usr/bin/nvidia-bug-report.sh
the output could be helpful

 



Wayne Arnold

Developer

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nuno.pereira2VX6D
Explorer
Explorer
Accepted solution
Hi all,

Our tech team solved this.
Needed to repoint the tiff library in the right direction. I know this
description is not exactly helpful to anyone at this point but I'm not
aware of all the deatils.

I will ask our team the exact solution and post it here for future
reference.
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Anonymous
Not applicable

Hi,

 

It seems like we are experiencing the same issue over here. Did your tech team ever get back to you with more details regarding repointing the tiff library in the right direction?

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nuno.pereira2VX6D
Explorer
Explorer
Accepted solution
He guys so there's another thread with the same issue
https://forums.autodesk.com/t5/installation-licensing/vp2-error-failed-to-initialize-graphics-device...

which had a pointer to a gituhb install script that was linked here:
https://gist.github.com/heiths/3250500

We have our own custom deployment procedures so we nicked the bits that
seem to affect system libraries.


- sudo ln -s /usr/lib/x86_64-linux-gnu/libtiff.so.5.1.0
/usr/lib/libtiff.so.3
- sudo ln -s /usr/autodesk/maya2014-x64/support/openssl/libssl.so.6
/usr/autodesk/maya2014-x64/lib/libssl.so.10
- delete the lib.so.3 and ln -s from lib.so.5


That did it for us. Symlinking libssl by itself didn't work but then we did
the other 2 and it evertyhing worked. It may no be neeedd or may be a
combination of the 3.

MAYA_OPENCL_IGNORE_DRIVER_VERSION=1 and MAYA_DISABLE_OPENCL=1 had no effect
on the problem.

This seems to be very much a recurring issue on CENTOS7 so maybe autodesk
should have a closer look on shipped libraries and install symlinks.

Thanks

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We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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