Problem with Alembic import

[Anonymous]

Hello, for some reason i cannot import my alembic export and i get this error! Help please! I searched everywhere and i cannot find a solution. I use maya 2018 and my OS is windows 10.

[sean.heasley]

Hi @Anonymous and welcome to the community!

Did you export the Alembic from another program or from Maya?

Also, is your Maya 2018 up to date?

Finally, when you get a chance can you please zip and attach the scene file here or via dropbox/google drive or another file sharing program so I can take a look at it?

[Anonymous]

Yeah i did export it from maya, but to be honest i haven't updated the software....For some reason sometimes it works, some times it doesn't...it's very strange. I managed to load the scene without doing something different on my behalf....

[sean.heasley]

Hi @Anonymous

Hmm that is pretty unusual.

If it happens again or anything else goes wrong please let me know!

[Anonymous]

Hello again,

I just wanted to say that i managed to update maya to the latest version. The error is still there. I cannot find a way around this since it works randomly...

I tried to create another simulation using bullet and i got the same error. Sometime the import works perfectly but most of the times i get the error above. 

If you have any thoughts on it i will really appreciate it!

Thanks in advance.

[sean.heasley]

Hi @Anonymous

A quick fix you could try is deleting your settings/preferences.

If that doesn't work, when you get a chance can you please zip and attach the scene file here or via dropbox/google drive or another file sharing program so I can take a look at it?

[sean.heasley]

Hi @Anonymous

Just wanted to check in to see how things were going. Are you still having this issue?

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.