Maya can't load Redshift plug-in !

[Anonymous]

Hello,

I am a french student and I'm using Maya 2018 and I can't run the redshift4maya.mll plugin in my plugin manager.

It works on my buddies computers, even on my other laptop but not on my new MSI which is way more powerful.

I can see the plugin but when I click on "loaded" it never stop loading during hours and I must restart Maya.

The problem is that I don't have any error message because it doesn"t stop loading by itself.

The code that appears when I launch maya :

Initialized VP2.0 renderer {
  Version : 2016.11.40.12. Feature Level 5.
  Adapter : GeForce GTX 1660 Ti/PCIe/SSE2
  Vendor ID: 4318. Device ID : 16027
  Driver : .
  API : OpenGL V.4.6.
  Max texture size : 16384 * 16384.
  Max tex coords : 32
  Shader versions supported (Vertex: 5, Geometry: 5, Pixel 5).
  Shader compiler profile : (Best card profile)
  Active stereo support available : 0
  GPU Memory Limit : 6144 MB.
  CPU Memory Limit: 15416.8 MB.
  MultiDraw consolidation: enabled
}
OpenCL evaluator is attempting to initialize OpenCL.
Detected 2 OpenCL Platforms: 
 0: Intel(R) Corporation. Intel(R) OpenCL. OpenCL 2.1 .
 Supported extensions: cl_intel_dx9_media_sharing cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_d3d11_sharing cl_khr_depth_images cl_khr_dx9_media_sharing cl_khr_fp64 cl_khr_gl_sharing cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_icd cl_khr_image2d_from_buffer cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_spir 
 1: NVIDIA Corporation. NVIDIA CUDA. OpenCL 1.2 CUDA 10.2.120.
 Supported extensions: cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts cl_nv_create_buffer 
OpenCL evaluator choosing OpenCL platform NVIDIA Corporation.
Choosing OpenCL Device GeForce GTX 1660 Ti.  Device Type: GPU  Device is available.

file -f -new;
// Warning: file: C:/Program Files/Autodesk/Maya2018/scripts/startup/rememberViewportSettings.mel line 29: Active stereo does not work with Aero enabled. Active stereo has been disabled. // 
// untitled // 
commandPort -securityWarning -name commandportDefault;
onSetCurrentLayout "Maya Classic";
// AbcExport v1.0 using Alembic 1.7.5 (built Feb  6 2018 18:28:08)
// AbcImport v1.0 using Alembic 1.7.5 (built Feb  6 2018 18:28:08)
evalDeferred "shaderBallRendererMenuUpdate";
import arnold
// Successfully imported python module 'arnold'
import mtoa
// Successfully imported python module 'mtoa'
import mtoa.cmds.registerArnoldRenderer;mtoa.cmds.registerArnoldRenderer.registerArnoldRenderer()
// Successfully registered renderer 'arnold'
updateRenderOverride;
// Warning: file: C:/Program Files/Autodesk/Maya2018/scripts/startup/autoLoadPlugin.mel line 35: Loading plug-in "mtoa" has resulted in changes to the scene that may need to be saved. // 
updateRendererUI;
updateRendererUI;

Please help me !

[Anonymous]

Hello,

I can't load redshift plug-in in the plug-in manager and it is making me crazy.

I can click on "load" but then nothing happens.

I'm on Maya 2018 with Windows 10

Graphic card : Nvidia 1660 ti

thanks for your help

[sean.heasley]

Hi @Anonymous 

If you click Auto Load instead then restart Maya does anything change?

You can also try deleting your settings/preferences and then try to load the plugin again.

Finally, is this the most recent version of redshift? You also may want to ask their support in case its on the plugin devs end.

[Anonymous]

Hi
I have the exact same issue of not able to load Redshift4maya.dll. I reset the prefs and completely reinstalled Maya 2019.2
Still the problem persists. please help

[Anonymous]

Hello, I am a Chilean student and I have the same problem, when I run Maya and I loaded redshift after a few seconds Maya closes without leaving me a message or error, just close.

i'm on Maya 2017 with Windows 10

Graphic card : Nvidia 1660 ti

i try to loaded redshift in maya 2018 and the same thing happens.

please help :C

[Anonymous]

i am having the same problem

[arthur_bullock]

Same problem here. I get this error when I click the Loaded checkbox:

// Error: file: C:/Program Files/Autodesk/Maya2018/scripts/others/pluginWin.mel line 290: Unable to dynamically load : C:/ProgramData/Redshift/Plugins/Maya/2018/nt-x86-64/redshift4maya.mll
The specified module could not be found.

It says the module cannot be found, however I checked that location and the file clearly exists there.

[Anonymous]

me either 

[warnold2]

In many cases the issue is related to a missing dependent library

on Windows one means of seeing the dependencies is to use dependency walker 

https://www.dependencywalker.com

there may be a system / compiler runtime library that is not installed

[Anonymous]

can anyone help me out for where from I download the redshift plug in for maya.

  If anyone know please help me asap.

[Anonymous]

how to use that thing?? I don't understand to use it

[Anonymous]

so same here .. clicking the load will just crash maya and i can only kill it with the task manager. tryed other versions of redshift. tryed updating the driver of the graphic card.. also i have it running normally (the same redshift) in 2 different setups with geforce 840m and 920m. but the problem occurs in the setups with gtx1650 and 1650 super (tryed 2 other different computers aswell). So am not sure if it's gpu related or not. if anyone found a solution please reply or mail me or anything ([email protected])

[Anonymous]

Hello, 

Im having the same issue. Did you mange to find the fix? 

[Anonymous · Accepted solution]

Hi! I am answering this really late but maybe can help for some of you guys!

***Disclaimer: My computer is Windows, so I don't really know if this fix works for Mac, and, the Redhsift version I was trying to install was Redshift Free Trail (https://www.redshift3d.com/demo). , but here it goes... ***

I had same issue everybody is having trying to install the plugin, where I had the file in my computer for the plugin, but Maya just didn't recognize it....but managed to fix it, in a strange way, it may help, it may not, but worth a try. 

The first thing you have to do, is, if you installed Redshift already and you are having issues, try to uninstall it and install it again BUUUT TURN OFF Windows Defender or any Antivirus, and firewall before installing Redshift... by a strange reason, windows recognizes some file of Redshift (which is the one for the plugin for Maya) as a threat, so it deletes it without noticing it. Its seems like the file is there, but by a strange reason it doesn't recognize it.. So be sure to TURN OFF  antivirus or windows defender when installing Redshift. 

Once you guys install it, try launching Maya and go to the Plug in Manager and load the plugin, and it should work, at least it did for me.  Now, if you guys, turn on the antivirus or the windows defender on again,  what will happen, is that again is going to recognize it as a threat so be sure to go to your threat history and click "ALLOW ACCESS" and it shoud not remove it again from your computer. 

Hope it helps!

[arthur_bullock]

While this works, disabling your AV is not a good long term solution. I found that a better option is to whitelist the redshift install folder in Windows Defender (or whatever AV software you are using). This way, you can keep your AV running.

[Anonymous]

 i ve already tried all of that.. re installing like 10 times.. without Defender or with it.

my last case of that issue was cuz of my Window account name was written in Korean.
As soon as i re-built window accounts in English, it worked.
but i bought a new computer and this issue is happening again.. ****..

even though I created account in English and re installing 100 times, it's not working.

I have no clue what is problem loading just a Redshift plugin at Maya...
wish there is any error message.. to figure it out but no...

When I go into plug in manager and checks the Redshift box, it just crashes