Maya 2018 Viewport issue with Frame selection

[Anonymous]

Hi i'm having the same problem. i already delete the preferences even reinstall the software. However it keeps disappearing everything in all my scenes.
Any suggestion?
thank you

[Anonymous]

Hi

For me i just rename prefs folder to prefsOld and let maya to it's default preferences that's it

[sean.heasley]

Hi @Anonymous

Does this happen on a scene you've been working on or does it occur on fresh empty scenes as well?

Also, while @Anonymous posted a video in their thread, could you please post a video of your issue occurring as well so I can see if there is anything different or any signs that might clue me in to what the solution could be?

If you need a video capturing program, Screencast is a great option that we use here at Autodesk

Let me know if anything changes!

[Anonymous]

Dear @sean.heasley,  

It happened even with the new scenes too. However, i followed the suggest of @Anonymous  and now Maya runs well.

Thank you.

[sean.heasley · Accepted solution]

Ah great! I'm glad it worked for you!

Just to mark this thread as solved, deleting your settings/preferences like @Anonymous did in this thread is what resolved your issue correct?

Let me know if those steps solved your solution or if you solved it in a different way!

[Anonymous]

Yes, 

It was.

Thank you again!

[Anonymous]

Hi,

Maybe it's the same problem.

Once I use Frame Selection or Frame All ("F" / "A") my perspective camera goes to a NaN in translate. When select the camera, I reset the transformations and put it in Default view "Alt+Home" it returns and I can use my viewport again, but every time I press "F" or "A" it happens again. I don't want to reset my sett/pref.  Is there anything else I can do? I'm using Maya 2018.

Thanks.

[mspeer · Accepted solution]

Hi!

Check settings for Camera -> View Fit -> Fit factor

in preferences, (set value  "0.95").

[Anonymous]

Thank you! That has solved my problem.