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Maya 2018 Crashing when opening a file

Maya 2018 Crashing when opening a file

Anonymous
Not applicable
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Message 1 of 3

Maya 2018 Crashing when opening a file

Anonymous
Not applicable

Hi 

Maya 2018 is crashing when I open a file.

It works fine when building a new scene.

The only way I could open my scene was to import it.

I have completely uninstalled & reinstalled 2018 twice.

Would be amazing if I could just find out why.

I have tried creating a scene with just a sphere and a light, still it will not open, just crashes.

Driving me nut's.

Please help

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394 Views
2 Replies
Replies (2)
Message 2 of 3

sean.heasley
Alumni
Alumni

Hi @Anonymous  and welcome to the community!

 

So the crash only happens when trying to open the scene but importing it works fine yes?

 

Once Maya closes, does it show a CER Error report for you to fill out? If so, please fill out the report and let me know what the CER number is.

 

Finally you can also try deleting your settings/preferences.

 

 

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Message 3 of 3

sean.heasley
Alumni
Alumni

Hi @Anonymous 

 

Just wanted to check in to see how things were going. Are you still having this issue?

 

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

 

 

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