Maya 2018 crashing like crazy

[ClintPositive]

I've had some crashing issues in the past with Maya, but this is unreal. Like within 2 minutes it locks up over and over. Is there a patch or anything out? Or should I try to reinstall?

[Anonymous]

Anything before update 8 or 9 is considered beta.

[hsource]

What are your system specs?

[sean.heasley]

Hi @ClintPositive and welcome to the community!

We need a bit more information to see how we can help you.

• Like @hsource what are you system specs?

Steps to find your pc specs can be found here!

• Also what version of Maya are you using?

• Are you drivers up to date?

Steps to update your drivers can be found here!

• Is Maya crashing on an empty scene or with specific scenes you are trying to load?

When you get a chance please come back and provide us with as much information as possible!

[ClintPositive]

I have one of the Cintiq Companion 2's and the I just downloaded the student trial version of Autodesk Maya 2018

[sean.heasley]

Hi @ClintPositive

Thanks for coming back with your system specs.

Maya should be able to run fine on your Cintiq so I just want to get a bit more information.

Are there any reproduce able steps that are causing your crash?

Does it crash on an empty scene of Maya or a scene you've been working on?

Please come back with as much information as possible when you get the chance!

[sean.heasley]

Hi @ClintPositive

Just checking in again to see if you're still having this issue. When you get a chance, please come back with more information so I can help you further!

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[ClintPositive]

Hi Sorry Sean!

Ya, it seems to happen when I'm working in scenes for animation. It just locks up and you can't do anything. I'd say over the last 2 weeks, with 3 different scenes I'm working on, it's locked up/crashed around 25 times maybe. I guess I'll just have to get used to it. I guess what I'm hoping for is an update or patch release or if it's been released. My Autodesk Desktop App doesn't seem to offer anything, so I guess I could try reinstalling everything...

[sean.heasley]

Hi @ClintPositive

When you get a chance, can you please zip and attach the scene file here or via dropbox/google drive or another file sharing program so I can take a look at it?

Let me know if anything changes!

[sean.heasley]

Hi @ClintPositive

Just wanted to check in to see if you needed any more help with these crashes. When you get a chance, can you please zip and attach the scene file here so I can take a look at it?

If your issue is resolved, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[Anonymous]

I think I'm having a similar issue, Maya keeps crashing about every 20 mins or so. I can't get anything done.