Error after apply update 2022.1 with MToa Arnold Render

Error after apply update 2022.1 with MToa Arnold Render

victor7588
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Error after apply update 2022.1 with MToa Arnold Render

victor7588
Participant
Participant

hello i recently update to last maya 2022.1 

 

when i try to use  or load arnold plugin or or create a  sky dome light or whatever related to arnold 

i get this :

 

# Error: ModuleNotFoundError: file C:\Program Files\Autodesk\Maya2022\Python37\lib\site-packages\shiboken2\files.dir\shibokensupport\__feature__.py line 142: No module named 'mtoa.utils'

 

 

what should i do  , plz i need help

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patrick.schock
Autodesk Support
Autodesk Support

Hello @victor7588 ,

 

seems that after updating Arnold, there is an issue with the Arnold plugin (MtoA). I would suggest the following steps:

 

1. Close Maya.

2. Download the MtoA plugin from here: Arnold for Maya.

3. Start Maya.

4. Go to Windows > Settings/ Preferences > Plugin Manager.

5. In the Plugin Manager Window, search for the mtoa.mll plugin and make sure that it is loaded.

 

patrickschock_0-1629194032156.png

 

Hope this helps!


Best regards,
Patrick

 

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