The database in ### could not be opened

The database in ### could not be opened

bradeneuropeArthur
Mentor Mentor
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Message 1 of 37

The database in ### could not be opened

bradeneuropeArthur
Mentor
Mentor

Hi,

 

We have the following problems with an inventor dwg.

We open any inventor test.dwg created new with inventor.

If we do SaveAs test2.dwg in Inventor we receive this message!

The database in C:\Vault\Projects\12\test2.dwg could not be opened
 
This only on one specific workstation
We use inventor-suite 2018 also Inventor-pro 2018

Regards,

Arthur Knoors

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! For administrative reasons, please mark a "Solution as solved" when the issue is solved !


 


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Message 21 of 37

johnsonshiue
Community Manager
Community Manager

Hi! I am not aware of a reproducible corruption leading to the exact error. Please make sure all critical Windows updates are installed and the graphics driver is updated. Install the applicable Inventor updates to your Inventor release. Clean up %temp%.

Did you recall what you did before the file became corrupted?

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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Message 22 of 37

nicksEK29Z
Contributor
Contributor

Hi Johnson,

Thanks for prompt response.

My colleague was working on the file from home and his VPN connection went down. It was restored but when he went to save the file (I think) he got the error. I just tried opening it myself and same error. Will have to confirm update status as the PC updates are dealt with by our support team but I had emptied %temp% the day before and I have the latest update offered - 2024.1.1

From previous posts it sounds like it's a known issue - is it addressed specifically in any updates?

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Message 23 of 37

johnsonshiue
Community Manager
Community Manager

Hi Nick,

 

I don't believe we are aware of a workflow leading to such corruption persistently. If you know how to reproduce it, please let us know asap.

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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Message 24 of 37

nicksEK29Z
Contributor
Contributor

Used this work around and didn't loose any work - great.

I then finished this drawing, saved it and because it was similar to my next drawing saved it as the next file and replace model references.

Worked on that for half a day including saves and went to save at end of day to be greeted by "The database etc"

So, same again - copied sheets into a new file to carry on and saved over corrupt file. Wonder what tomorrow will hold?

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Message 25 of 37

miechh
Collaborator
Collaborator

Had the same problem with an Inventor dwg. Couldn't open it, because of the mentioned problem. Opened the problematic drawing in AutoCAD Mechanical and I was prompted with a message that the drawing had issues and was asked if I wanted to have the error(s) repaired. Confirmed this and the drawing was repaired. Saved and closed the drawing, reopened it in Inventor and the problem was gone. No loss of work. I guess this only works when you use Inventor drawings in the dwg-format instead of idw-format.


Product Design Suite 2024
Inventor 2024 (v 28.20.27200.0000), Vault Basic 2024
Fusion 360
HP Workstation Z4
Intel Xeon 3.4GHz
32GB RAM
Windows 10 Professional (64bit)
Message 26 of 37

ross_sapienza
Contributor
Contributor
Hello, I have the same problem as of recently. I tried this suggestion but it didn't work for me. My Region & Locale were already set correctly. I'm running INV 2024 Pro on Win 10. Any other ideas?

Also I think it's a corrupted file because only one has been affected. I would hope to get this file back as there isn't an Old Version copy from the same timeframe, I lost about a day's worth of work, lol.

thanks
Autodesk 2024 Product Design and Manufacturing
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Message 27 of 37

johnsonshiue
Community Manager
Community Manager

Hi! Unfortunately, this is an unrecoverable corruption. Except finding the backup files from \OldVersions\, there isn't much you could do to recover the file. I suggest you looking to using a PDM system (Vault or UpChain or Fusion Team).

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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Message 28 of 37

ross_sapienza
Contributor
Contributor
oh well, as I suspected. I wish we had Vault up and running already, or at least some sort of automated backup.

thanks for the reply
Autodesk 2024 Product Design and Manufacturing
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Message 29 of 37

nicksEK29Z
Contributor
Contributor

Hey Bluegoose2, did you try the other workarounds mentioned in the thread? I had no luck with the region settings but could recover file by copying sheets to new drawing and others have managed to open in ACAD to repair?

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Message 30 of 37

ross_sapienza
Contributor
Contributor

it's happening again... why is this a problem? all I want is to run inventor .DWG drawing files. I come back after the weekend and the DWG file is now corrupt, it was fine on friday when I left. this is super annoying after I had just explained to my boss that I prefer INV.DWG over INV.IDW for compatibility issues. Fortunately the correct oldVersion file still exists (this time), but I can only open it as "old version (save not allowed)". 

 

"The database in C:\Users\...\Drawer.dwg could not be opened"

Autodesk 2024 Product Design and Manufacturing
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Message 31 of 37

johnsonshiue
Community Manager
Community Manager

Hi Ross,

 

Something is wrong. I suggest you use AutoCAD RECOVER command to open the Inventor dwg template file and the other affected dwg files.

At any given time, has more than one user open the same dwg file and edit at the same time? If yes, this is a bad workflow. Another place to check is Windows Control Panel -> Clock and Region -> Region -> Administrative -> Change System Locale -> uncheck "Beta: Use Windows Unicode-8 for worldwide language support."

This option is known to corrupt Inventor and AutoCAD dwg files.

Many thanks!

 



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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Message 32 of 37

ross_sapienza
Contributor
Contributor

Hi John, Thanks for the follow up.

 

1.) it's pretty rare any of us would run the same Inventor file(s) simultaneously as most of our smaller projects are not shared work and we are a small office, and not all of us bother with INV.DWG drawing files. 2.) I checked the "Clock and Region" settings and everything was normal, as well as the "Beta: Use Windows Unicode-8 for worldwide language support" was already unchecked, I don't think this option was ever on. However I didn't notice the comment before about opening the INV.DWG file with autocad (not running mechanical currently), I tried this and nothing happened and the "corrupted" INV.DWG file showed no signs of error within autocad 2022. Should it be 2024? The first time this happened, the current oldversion file wasn't there and the DWG wouldn't open in autocad either (I think). However, what did work was opening the latest oldversion INV.DWG (this time) and was able to save as an IDW, it worked without having to copy sheets to a new file.

 

thanks again

Autodesk 2024 Product Design and Manufacturing
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Message 33 of 37

iamerm
Collaborator
Collaborator

Greeted with this error several times over the last few days:

 

iamerm_0-1719956489676.png

 

As some others have mentioned, the the "Beta: Use Windows Unicode-8 for worldwide language support" was already unchecked.

In this case I'm having repeated issues with the same file.  I've been forced to pull an old version from Vault to get it to open.  After editing, I save it & check it back into the Vault without issue.  When I go to open the dwg again (from Vault or from my local machine), I get the database error.  Obviously frustrating.

 

 

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Message 34 of 37

ross_sapienza
Contributor
Contributor

It's kind of funny how this thread, or issue has been marked "solved" .. because it is not. Apparently this is on-going and is a unknown glitch with inventor DWG drawing files. It's not the end of the world but is causing productivity slowdowns obviously and should be addressed, if possible. thanks 🙂

Autodesk 2024 Product Design and Manufacturing
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Message 35 of 37

iamerm
Collaborator
Collaborator

Interestingly, it appears that I was able fix my Inventor dwg by using AutoCAD.  Here are the steps I followed:

 

1 - Open AutoCAD.

2 - Select open & browse to the location of the Inventor dwg on local drive.  Open the file in AutoCAD.

3 - Error message displays.  Select "Recover."

iamerm_0-1720033326083.png

4. Review recovery message .  Select "Close."

iamerm_1-1720033393512.png

5. Save file & close AutoCAD.

6. Open Inventor dwg from local drive using Inventor.

7. Review error message & select "OK"

iamerm_2-1720033492493.png

 

After following those steps the Inventor dwg appears to be functioning normally again.

 

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Message 36 of 37

ross_sapienza
Contributor
Contributor

Yes, that is very interesting, AutoCAD used to fix inventor.dwg files. Makes sense though and the next time this happens I will try these steps. This was mentioned before, however the last corrupted inventor.dwg file I had didn't invoke the recovery option, even after trying to run the drawing recovery manager utility.

 

I should say that my previous response to the thread sounded rude and I would like to apologize for that.

 

thanks everybody

Autodesk 2024 Product Design and Manufacturing
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Message 37 of 37

RStancescu
Collaborator
Collaborator

Hi Johnson,

This issue is happening to my company right now. A user worked on a drawing from Vault for several versions and suddenly, yesterday, he couldn't even open from Vault. He mentioned it to me (Autodesk support) and my solution was to GET the assembly locally then open the drawing locally. I get the same problem with "The database cannot open...). Then, if I open the assembly in Inventor, I open the drawing (while assy is open) and get the message that drawing has a reference with that assy that has been resolved to the same file, then I can open without problem. After putting the drawing to Vault, all happens again. I told the user to create a new drawing, he did, and after a few versions in Vault, all happens again.

I created a new drawing based on the same assy file, after a few versions in Vault working fine, it happens exactly the same. (The database cannot open...)

I've tried a few other drawings from Vault that are based on other assemblies, get the same issue.

I don't have selected that Clock and Region setting.

I tried Autocad to Recover, but it butchers the drawing, make it all lines. At one point, after recovering with Autocad, i couldn't even open in Inventor.

So it looks like I can replicate the issue.

What suggestions do you have?

Thank you

Radu

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