The database in ### could not be opened

The database in ### could not be opened

bradeneuropeArthur
Mentor Mentor
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Message 1 of 37

The database in ### could not be opened

bradeneuropeArthur
Mentor
Mentor

Hi,

 

We have the following problems with an inventor dwg.

We open any inventor test.dwg created new with inventor.

If we do SaveAs test2.dwg in Inventor we receive this message!

The database in C:\Vault\Projects\12\test2.dwg could not be opened
 
This only on one specific workstation
We use inventor-suite 2018 also Inventor-pro 2018

Regards,

Arthur Knoors

Autodesk Affiliations & Links:
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Autodesk Software:Inventor Professional 2025 | Vault Professional 2024 | Autocad Mechanical 2024
Programming Skills:Vba | Vb.net (Add ins Vault / Inventor, Applications) | I-logic
Programming Examples:
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Toggle Drawing Sheet!|
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! For administrative reasons, please mark a "Solution as solved" when the issue is solved !


 


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Accepted solutions (1)
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Replies (36)
Message 2 of 37

johnsonshiue
Community Manager
Community Manager
Accepted solution

Hi Arthur,

 

The file is likely corrupted. One place to check on the machine. Go to Control Panel -> Region and Clock -> Region -> Locale -> Administrative -> Change System Locale -> uncheck "Beta: Use Unicode UTF-8 for worldwide language support."

When this option is on, it seems to create ill effects on AutoCAD and Inventor.

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
Message 3 of 37

bradeneuropeArthur
Mentor
Mentor

Hi @johnsonshiue 

 

We found that too. It seems to solve it.

Why is this causing an issue?

What is this for?

What is this doing?

Regards,

Arthur Knoors

Autodesk Affiliations & Links:
blue LinkedIn LogoSquare Youtube Logo Isolated on White Background


Autodesk Software:Inventor Professional 2025 | Vault Professional 2024 | Autocad Mechanical 2024
Programming Skills:Vba | Vb.net (Add ins Vault / Inventor, Applications) | I-logic
Programming Examples:
Drawing List!|
Toggle Drawing Sheet!|
Workplane Resize!|
Drawing View Locker!|
Multi Sheet to Mono Sheet!|
Drawing Weld Symbols!|
Drawing View Label Align!|
Open From Balloon!|
Model State Lock!
Posts and Ideas:
My Ideas|
Dimension Component!|
Partlist Export!|
Derive I-properties!|
Vault Prompts Via API!|
Vault Handbook/Manual!|
Drawing Toggle Sheets!|
Vault Defer Update!

! For administrative reasons, please mark a "Solution as solved" when the issue is solved !


 


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Message 4 of 37

johnsonshiue
Community Manager
Community Manager

Hi Arthur,

 

This option is a mystery to me and the project teams. We don't know what it is for and why it does not work with AutoCAD or Inventor. It does not seem well-documented by Microsoft. I suspect it has something to do with localized string processing. The way Windows handles string when this option is on, is different than it was.

At the moment, we are not aware of a need to have this option turned on. Please keep it off for the moment.

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
Message 5 of 37

johan.degreef
Advisor
Advisor

Ours is unchecked, and i still get the database could not open error, on my new laptop

We moved to new laptops, and now I can not open dwg in Inventor. It is the same version of Inventor as installed on the old PC's

Inventor 2025, Vault Professional 2025, Autocad Plant 3D 2025
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Message 6 of 37

johan.degreef
Advisor
Advisor

@johnsonshiue 

I also changed the language to English (US) as mentioned here, but that did not work either.

https://forums.autodesk.com/t5/inventor-forum/error-the-database-in-filepath-could-not-be-opened-for...

 

Coipying the whole project to C:\ and opening from C:\ did work without any error.

Inventor 2025, Vault Professional 2025, Autocad Plant 3D 2025
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Message 7 of 37

bradeneuropeArthur
Mentor
Mentor

try to:

check the option

then restart

uncheck the option

then restart

 

Does it work now?

Regards,

Arthur Knoors

Autodesk Affiliations & Links:
blue LinkedIn LogoSquare Youtube Logo Isolated on White Background


Autodesk Software:Inventor Professional 2025 | Vault Professional 2024 | Autocad Mechanical 2024
Programming Skills:Vba | Vb.net (Add ins Vault / Inventor, Applications) | I-logic
Programming Examples:
Drawing List!|
Toggle Drawing Sheet!|
Workplane Resize!|
Drawing View Locker!|
Multi Sheet to Mono Sheet!|
Drawing Weld Symbols!|
Drawing View Label Align!|
Open From Balloon!|
Model State Lock!
Posts and Ideas:
My Ideas|
Dimension Component!|
Partlist Export!|
Derive I-properties!|
Vault Prompts Via API!|
Vault Handbook/Manual!|
Drawing Toggle Sheets!|
Vault Defer Update!

! For administrative reasons, please mark a "Solution as solved" when the issue is solved !


 


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Message 8 of 37

johan.degreef
Advisor
Advisor

This is a very critical error for us, and a frustrating one too, after investing in new laptops that had all the parts that Autodesk certified. It would be great if someone of Autodesk tuned in here.

 

HP, Intel Xeon NVIDIA RTX3000, etc

 

Many Thanks

Inventor 2025, Vault Professional 2025, Autocad Plant 3D 2025
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Message 9 of 37

johnsonshiue
Community Manager
Community Manager

Hi Johan,

 

I don't believe your issue is the same as Arthur's. Also, I don't believe it is related to graphics. Are you using an encryption tool? Inventor files are actually zip files. Does your system have a process treating zip file differently? Where are the files stored (Vault, a network drive, or a cloud drive)? 

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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Message 10 of 37

johan.degreef
Advisor
Advisor

They are brand new laptops so for the moment we did't install winzip or something similar, if that's what you mean.

The files are on a shared network drive, without Vault.

Inventor 2025, Vault Professional 2025, Autocad Plant 3D 2025
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Message 11 of 37

johan.degreef
Advisor
Advisor

No encryption tool as I know of, as they are new pc's

Inventor 2025, Vault Professional 2025, Autocad Plant 3D 2025
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Message 12 of 37

johnsonshiue
Community Manager
Community Manager

Hi Johan,

 

Is Content Center idcl files on the shared network drive also? Other than Windows defender, do you use any other Anti-Virus software? I am wondering if there is a system process trying to crack open a zip file or do something with it.

Many thanks!



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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Message 13 of 37

manullo
Contributor
Contributor

Same issue here.

Check + Restart + Uncheck + Restart doesn't solve it unfortunately.

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Message 14 of 37

johnsonshiue
Community Manager
Community Manager

Hi! The error message could come from slightly different causes. If possible, please share the file here or create a new thread with the file attached. I would like to understand the corruption better. I don't think I have a fix but at least I would like to see how corrupted the file has become.

Many thanks!

 



Johnson Shiue (johnson.shiue@autodesk.com)
Software Test Engineer
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Message 15 of 37

manullo
Contributor
Contributor
Thanks for your response!
Sorry, the file doesn't exist anymore.
My workaround was to create a new drawing file and copy the sheets of the corrupted file into the new file.
If I come across this error again, I'm happy to share the file with you.
Message 16 of 37

CDE-AutoDesk-001
Community Visitor
Community Visitor

Hi Johnson

we have a very similar problem.  

"The database in \\##.dwg could not be opened" this has not happened for the seconds time in 2 day. we have check on the region and our box was not checked. I managed to recover one of the files by opening the backup in "OldVersions"

Please can you assist. I still have the file just let me know how i can get it to you 

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Message 17 of 37

bradeneuropeArthur
Mentor
Mentor

@johnsonshiue could you support on this issue?

Regards,

Arthur Knoors

Autodesk Affiliations & Links:
blue LinkedIn LogoSquare Youtube Logo Isolated on White Background


Autodesk Software:Inventor Professional 2025 | Vault Professional 2024 | Autocad Mechanical 2024
Programming Skills:Vba | Vb.net (Add ins Vault / Inventor, Applications) | I-logic
Programming Examples:
Drawing List!|
Toggle Drawing Sheet!|
Workplane Resize!|
Drawing View Locker!|
Multi Sheet to Mono Sheet!|
Drawing Weld Symbols!|
Drawing View Label Align!|
Open From Balloon!|
Model State Lock!
Posts and Ideas:
My Ideas|
Dimension Component!|
Partlist Export!|
Derive I-properties!|
Vault Prompts Via API!|
Vault Handbook/Manual!|
Drawing Toggle Sheets!|
Vault Defer Update!

! For administrative reasons, please mark a "Solution as solved" when the issue is solved !


 


EESignature

Message 18 of 37

bradeneuropeArthur
Mentor
Mentor

Have you tried this?

 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Error-The-database...

Regards,

Arthur Knoors

Autodesk Affiliations & Links:
blue LinkedIn LogoSquare Youtube Logo Isolated on White Background


Autodesk Software:Inventor Professional 2025 | Vault Professional 2024 | Autocad Mechanical 2024
Programming Skills:Vba | Vb.net (Add ins Vault / Inventor, Applications) | I-logic
Programming Examples:
Drawing List!|
Toggle Drawing Sheet!|
Workplane Resize!|
Drawing View Locker!|
Multi Sheet to Mono Sheet!|
Drawing Weld Symbols!|
Drawing View Label Align!|
Open From Balloon!|
Model State Lock!
Posts and Ideas:
My Ideas|
Dimension Component!|
Partlist Export!|
Derive I-properties!|
Vault Prompts Via API!|
Vault Handbook/Manual!|
Drawing Toggle Sheets!|
Vault Defer Update!

! For administrative reasons, please mark a "Solution as solved" when the issue is solved !


 


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Message 19 of 37

CDE-AutoDesk-001
Community Visitor
Community Visitor

have tried deselecting the box in region but mine was not selected to start off with. so it was not

 the problem

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Message 20 of 37

nicksEK29Z
Contributor
Contributor

Hi @johnsonshiue.

 My colleague and I have just updated to Inv Pro 2024 and he has encountered this issue. I get the same when trying to open the file. My "Use Unicode UTF-8 for worldwide language support" was unticked but tried ticking/unticking, restart to no effect.

Is there another solution to this?