Problem with product updates downloads

[Anonymous]

Good morning,

I don't find support requests page, so thank you to forward to good adressee please.

I nedd to know exact internet sites where Inventor updates are downloaded in order to say to my antivirus to allow my computer to go on them.

Thank you by advance.

Best regards.

[muriel.a]

Hi @Anonymous and welcome to the Autodesk Community!

You can download the software from our Virtual Agent (click on Download Links, choose product and version). Please disable your firewall and antivirus programs before the installation.

I hope this helps!

[Anonymous]

Hi Muriel,

I need internet site adress to supply to my network admin in order to allow Inventor to connect regarding to facctory network firewall please.

Thank you by advance.

Guillaume

[Neil_Cross]

https://knowledge.autodesk.com/support/inventor-products/downloads

[Anonymous]

Hello Neil, thank you for updates downloads address, but instead of using manual method, I would like to use the automatic tool supplied with Autodesk Design Product. I need so addresses the tool uses to connect to download (see picture below).

So I must supply my factory network administrator links to allow my computer to connect to them.

I hope I'm clear in my explanations...

Thank you.

[VinodBalasubramanian]

I believe you want to auto update all the fixes and service packs and your network admin wants to access those URLs to initiate auto download. You may want to use our Autodesk desktop app and create exception for it using your network admin login. This software would help you to download the updates.

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/About-Autodesk-desktop-a...

Exceptions for Desktop app,

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCA...

Hope it helps.

[Anonymous · Accepted solution]

Hello Vinod,

You understood exactly what I needed.

In fact that link : "https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Autodesk-desktop-app-is-..." anwsered my question (found with your link).

Thank you to all who helped me (or tried ;-)).

Best regards.

Guillaume