@johnsonshiue
As i recall you have made numerous promises to explain causes of bad behaviour but you never did. (go to other threads we have been discussing if you do not remember)
Only outcome was usual statement "this issue was logged with development.. bla bla bla"
In the same time I read your posts answering to other users where you state "flexibility is working and should work for any depth"
We all know this is not true as flexibility is not working and definitely it will not work for any depth in the assembly.
If in some cases it works it is only by pure lack of the particular user.
I honestly do not care how much attention my cases get. I am only interested in results I get.
Supplying cases to Autodesk in a nightmare. You require me to document, explain, prepare data sets and than above all fight to get it logged after (sometimes) painful process of convincing customer support that things that are not working in fact are not working.
It is not any mystery that customer support is forbidden to admit there are any problems in the software. When they do, it is only when user gives them no other choice presenting clear and undisputable evidence.
In the same time they are paid on hourly bases at a rate of few tens of euros an hour.
If I only estimate I have spent 6 hours on average on each of the cases I had send not even adding time I had spend preparing data sets for this forum and posting I come up with a minimum estimate of 72 000 euro for my work I did for Autodesk. + I must pay subscription to be able to send bug reports at all.
So instead of ensuring me of how much is being done, despite there are no effects available for user, give me the effect.
How do you explain the fact that 9 years ago user send bug documentation regarding POS reps of components not being followed in POS reps of the components. Than he made a plugin that sets them properly and gave that to Autodesk.
How than it is possible so still this bug is not fixed?
Please explain why? How much was done during this 9 years to fix that, not even having to look where the problem is as it was all done for you by this user.
I will quote what this user wrote to me:
"As for the forums, I gave up a long time ago. I have had a number of problems besides this flexibility issue and have tried Autodesk support,reseller support, and the forums. For over ten years I have reported issues through all three channels. I have never had Autodesk fix any of my issues that I have reported in this way. So I have mostly given up on the forums to get bugs fixed; I believe it is a waste of my time. I see that you have spent countless hours discussing this with Johnson, who is never going to say on the forum that this is a real bug. He will continue to blame grounding, constraints, etc. I pretty much gave up after this post that I made
"
So what is the outcome of all this vast effort of development you always write about?
Because it is clearly not in fixed bugs.
I believe it is a waste of my time.
I am pretty much convinced that this is just the outcome Autodesk wants, so users having problems felt it is a waste of their time to try to get them fixed and so they stop spoiling Autodesk forums.
Cris.
Cris,
https://simply.engineering