Uninstalled AutoCAD 2015 because I wanted the upgraded version 2017. Now, unfortunately I can't install AutoCAD 2017, nor any other versions.
Can anyone please help. I have Windows 8.1, 64-bit, 4GB RAM.
Thank you,
L.B.
lmore080@fiu.edu
Hi,
welcome @Anonymous.autodesk.com!
>> I can't install AutoCAD 2017, nor any other versions.
If you can tell us a little bit more than "I can't install" we might be able how to help you.
But we know nothing about what happens on your system, what you have tried, what the result was, what messages you have got, ...
- alfred -
Thank you for your reply.
xxx-xxxxxxxx/xxxxx
Well, unfortunately Windows 10 was not working properly, with my current
version of AutoCAD 2015. So, I uninstalled both AutoCAD & Windows 10
update. I now have Windows 8.1, 64-bit, back to the same OS I had
before.However, when I attempt to install AutoCAD2015, the installation
window r states "installation successful completed", please restart your
computer now. I restart the computer, and nothing. No indication the
installation process was ever completed. I do not see the short-cut icon
for AutoCAD & when I attempt to open the software in Program files tab, the
folders are empty.
Is there a way I can fix this?
Again, thank you for your response.
Many thanks,
Lourdes
This is a public forum, please refrain from posting serial numbers or personal information
Edited by
Discussion_Admin
Hi,
>> the installation window r states "installation successful completed"
Can you describe this please, what does you show "installation successful completed"? The only one which can show that is the AutoCAD installer and nothing else.
>> the folders are empty
If there is no desktop icon and also no ACAD.EXE file in the applications folder then the installation was not successful.
Try to find a log file (that is by default in the windows temp folder) and upload that file.
Do you find "AutoCAD 2015" in the list of installed software within the control panel ==> program & features?
- alfred -
Hi,
Try to find a log file (that is by default in the windows temp folder) and
upload that file.
>> Autodesk BIM 360 Glue AutoCAD 2015 Add-in 64 bit, is the one file I
>> found under the programs & features.
...but not AutoCAD 2015 itself? Is AutoCAD in the list of "programs & features" or not?
Could it be possible that you just installed a plugin, but not AutoCAD itself (can you show us the link from where you started the installation)?
Well, the log file from AutoCAD installation will show it to us.
- alfred -
@Alfred.NESWADBA is referring to a file within your C:\Users\<username>\Appdata\Local\Temp directory name Autodesk AutoCAD 2017 - Setup.log
Post it to this thread so we can further assist you.
If this information was helpful, please consider using the Accept Solution
Darin Green
Director of Customer Support
Synergis Engineering Design Solutions
Facebook | Twitter | LinkedIn
Hi,
>> AutoCAD is not under the list of programs
Can you show us the link from where you started the installation of AutoCAD 2015?
When you restart the installation, do you get the info that this product is already installed?
If not and the product runs the installation again, please create a screenshot from the final dialog with the message, that the installation finished successfully and upload the screenshot (just to know which product(s) are listed in this dialog).
Thx for posting the folder of the typical temp-folder location, just to add one info: If you enter
%TEMP%
into the address line of the Windows Explorer you land in the users temp-folder automatically, even if it's replaced to another position (which is possible and sometimes done).
- alfred -
Hi,
>> I just want AutoCAD2015 properly working in my computer,
Why have you then updated to Windows 10?
AutoCAD 2015 is not designed to run on Windows 10, you might get it working, but the risk is high that it's not working without issues.
>> I'm no longer interested in your newest versions
You know that we (the ones helping here) are not Autodesk? So it's not "our new version" we are discussing here.
>> http://www.autodesk.com/education/free-software/au
Download AutoCAD 2015 setup media from Autodesk Virtual Agent >>>click<<< and when the files are downloaded successfully start the installation from that local file(s).
Good luck, - alfred -
sir, I also have the same problem
I did uninstall autocad2018 to download autocad2020 on windows10
but it also keeps downloading an empty Autodesk file in the program file and no icon and it is not in my control panel
I tried many times
@Anonymous
Welcome to the Autodesk User's Community..
Where are you downloading 2020 version from?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
@Anonymous
Go into your Autodesk Account and use the browser download method or method #2 per this article https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/simplecontent/content/perferred-method-for-downloading-and-installing-your-autodesk-application-windows-os-only.html
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
@Anonymous
At this point you will need to run Microsoft Fixit to resolve this
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
it did ask me to uninstall the program to solve the problem and then it said the problem solved
now what should I do to install it
@Anonymous
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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