Product Key Invalid

[Anonymous]

My manager just procured a single stand alone version of AutoCAD 2017 for me. However, the download is located within his Autodesk account. He added my account to his account, but I can't see the download. I have installed a "trial" version and tried to add the SN and product key that he supplied to me within the license file at procurement. When I add the information to register AutoCAD, I receive an invalid product key. What should I do at this point?

[pendean · Accepted solution]

If he cut and paste, it probably added another space and it's now invalid.
Or did he miss the fact that is a capital i before the 1, and not a lower-case L or another 1?

AutoCAD 2017 product key codes are
https://knowledge.autodesk.com/customer-service/installation-activation-licensing/get-ready/find-ser...

[Anonymous]

copy and paste this:

001I1

[Mark.Lancaster]

Never copy/paste the serial # or product keys into the activation window.  Just type it in...  Too many issues with hidden characters that get carried over..

We are becoming too lazy.. 

[TravisNave]

I agree.  Autodesk should have really skipped the letter "I" this year and just went to J.  We're going to have this same issue again when it gets to the letter O -- if they are still using product keys by then.

Here are the 2017 product keys, for future reference:

https://knowledge.autodesk.com/customer-service/installation-activation-licensing/get-ready/find-ser...

Good Luck!

[Anonymous]

Thanks for the quick response... The issue was on my end as I was entering the "I" as a lower case L "l". Activated and running. Thanks again!