New Server

[AdeEFC]

Hi We have recently got a new server installed.  I have installed the latest licence server manager on it and downloaded a new licence file.

I am having trouble getting the client machines to connect to the new server though. 

How do I tell the  Autodesk software on each machine to look for the new licence rather than the old one?

also I have tried installing Autodesk programs on my computer and they just wont find the licence. 

there is no problem with the network connecting to the server through windows explorer and I am using the new server to run other software via a Licence manager.  it just seems to be the Autodesk software that wont connect 

[Mark.Lancaster]

@AdeEFC

All existing machines must be redirected to the new license server by this system variable

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-specify-license-s...

[robBouch]

Hello @AdeEFC

Welcome to the community!

You should use the ADSKFLEX_LICENSE_FILE environment variable on the client machines as suggested by @Mark.Lancaster.

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[robBouch]

Hello @AdeEFC

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[AdeEFC]

Hi it did work for a day but then I started getting this error message on my License server, I have tried turning the fire wall off and seeing this that does anything.  I have tried downloading a new licence file and neither of these things worked. 

[Mark.Lancaster]

@AdeEFC

Go to Windows services on your server and locate the name of the services that you created.   Stop the services and go back to the license manager and start the services.  Does it work now?

[AdeEFC]

Thanks for the reply mark.  when I try to restart the server is gives me the following message below

[Mark.Lancaster]

@AdeEFC

Provide the log file here..  Go to the config service tab and log location will be defined there.

[AdeEFC]

Mark

Please find attached Log File 

[Mark.Lancaster]

@AdeEFC

There's nothing attached?  Did you reply via email?  If you did..  Attachments are automatically removed for security reasons.  Come back to the posting and attach there.

[AdeEFC]

oh Not sure why it removed the attachment will try again 

[AdeEFC]

Morning mark

I have just had a look at the debug file and it does not seem to have anything in it

[Mark.Lancaster]

@AdeEFC

A debug log file is never empty..   It always has something in it..

[AdeEFC]

Managed to get it working thanks for your help Mark