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Network Licenese Manager not working

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Message 1 of 2
ROD_IT
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Network Licenese Manager not working

Good morning all,  we had a significant power outage yesterday which caused some of our internal server to power down - that i itself is not the issue, in fact the servers are configured to do that in the event of a prolonged power outage however the CAD license server did not come up correctly and is giving errors.  I have checked the firewall, mac address, machine name, re-summitted for a new network license file, uninstalled and reinstalled NLM all to no avail.

Anybody else out there have any ideas what to do next?  The log from LMTOOLs is below...

 

any help would be greatly appreciated

 

 

9:13:30 (lmgrd) -----------------------------------------------
9:13:30 (lmgrd) Please Note:
9:13:30 (lmgrd)
9:13:30 (lmgrd) This log is intended for debug purposes only.
9:13:30 (lmgrd) In order to capture accurate license
9:13:30 (lmgrd) usage data into an organized repository,
9:13:30 (lmgrd) please enable report logging. Use Flexera Software LLC's
9:13:30 (lmgrd) software license administration solution,
9:13:30 (lmgrd) FlexNet Manager, to readily gain visibility
9:13:30 (lmgrd) into license usage data and to create
9:13:30 (lmgrd) insightful reports on critical information like
9:13:30 (lmgrd) license availability and usage. FlexNet Manager
9:13:30 (lmgrd) can be fully automated to run these reports on
9:13:30 (lmgrd) schedule and can be used to track license
9:13:30 (lmgrd) servers and usage across a heterogeneous
9:13:30 (lmgrd) network of servers including Windows NT, Linux
9:13:30 (lmgrd) and UNIX.
9:13:30 (lmgrd)
9:13:30 (lmgrd) -----------------------------------------------
9:13:30 (lmgrd)
9:13:30 (lmgrd)
9:13:30 (lmgrd) Server's System Date and Time: Fri Oct 19 2018 09:13:30 GMT Daylight Time
9:13:30 (lmgrd) pid 10800
9:13:30 (lmgrd) SLOG: Summary LOG statistics is enabled.
9:13:30 (lmgrd) Detecting other license server manager (lmgrd) processes...
9:13:33 (lmgrd) Done rereading
9:13:33 (lmgrd) FlexNet Licensing (v11.14.1.3 build 212549 x64_n6) started on XXXXXXXXX (IBM PC) (10/19/2018)
9:13:33 (lmgrd) Copyright (c) 1988-2017 Flexera Software LLC. All Rights Reserved.
9:13:33 (lmgrd) World Wide Web: http://www.flexerasoftware.com
9:13:33 (lmgrd) License file(s): C:\Autodesk\Network License Manager\XXXXXXXXX00MACMACMAC.lic
9:13:33 (lmgrd) lmgrd tcp-port 27000
9:13:33 (lmgrd) (@lmgrd-SLOG@) ===============================================
9:13:33 (lmgrd) (@lmgrd-SLOG@) === LMGRD ===
9:13:33 (lmgrd) (@lmgrd-SLOG@) Start-Date: Fri Oct 19 2018 09:13:33 GMT Daylight Time
9:13:33 (lmgrd) (@lmgrd-SLOG@) PID: 10800
9:13:33 (lmgrd) (@lmgrd-SLOG@) LMGRD Version: v11.14.1.3 build 212549 x64_n6 ( build 212549 (ipv6))
9:13:33 (lmgrd) (@lmgrd-SLOG@)
9:13:33 (lmgrd) (@lmgrd-SLOG@) === Network Info ===
9:13:33 (lmgrd) (@lmgrd-SLOG@) Listening port: 27000
9:13:33 (lmgrd) (@lmgrd-SLOG@)
9:13:33 (lmgrd) (@lmgrd-SLOG@) === Startup Info ===
9:13:33 (lmgrd) (@lmgrd-SLOG@) Is LS run as a service: Yes
9:13:33 (lmgrd) (@lmgrd-SLOG@) Server Configuration: Single Server
9:13:33 (lmgrd) (@lmgrd-SLOG@) Command-line options used at LS startup: -c C:\Autodesk\Network License Manager\XXXXXXXXX00MACMACMAC.lic -l C:\Autodesk\Network License Manager\Logs\AutoCAD -z -s
9:13:33 (lmgrd) (@lmgrd-SLOG@) License file(s) used: C:\Autodesk\Network License Manager\XXXXXXXXX00MACMACMAC.lic
9:13:33 (lmgrd) (@lmgrd-SLOG@) ===============================================
9:13:33 (lmgrd) SLOG: FNPLS-INTERNAL-VL1-4096
9:13:33 (lmgrd) Starting vendor daemons ...
9:13:33 (lmgrd) Starting vendor daemon at port 2080
9:13:33 (lmgrd) Using vendor daemon port 2080 specified in license file
9:13:33 (lmgrd) Started adskflex (pid 6524)
9:13:33 (adskflex) Unable to initialize access to trusted storage: 1
9:13:33 (adskflex) FlexNet Licensing version v11.14.1.3 build 212549 x64_n6
9:13:33 (adskflex) SLOG: Summary LOG statistics is enabled.
9:13:33 (adskflex) SLOG: FNPLS-INTERNAL-CKPT1
9:13:33 (adskflex) SLOG: VM Status: 0
9:13:33 (adskflex) Using options file: "C:\Autodesk\Network License Manager\adskflex.opt"
9:13:43 (adskflex) Server started on XXXXXXXXX for:
9:13:43 (adskflex)

NOTE - CODES DELETED FOR BREVITY


9:13:58 (adskflex) EXTERNAL FILTERS are OFF
9:13:58 (adskflex) ALL FEATURES: INACTIVITY TIMEOUT set to 1800 seconds
9:14:03 (lmgrd) adskflex exited with status 255 ()
9:14:03 (lmgrd) Since this is an unknown status, license server
9:14:03 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
9:14:03 (lmgrd) Starting vendor daemon at port 2080
9:14:03 (lmgrd) Using vendor daemon port 2080 specified in license file
9:14:03 (lmgrd) REStarted adskflex (pid 8684)
9:14:03 (adskflex) Unable to initialize access to trusted storage: 1
9:14:03 (adskflex) FlexNet Licensing version v11.14.1.3 build 212549 x64_n6
9:14:03 (adskflex) SLOG: Summary LOG statistics is enabled.
9:14:03 (adskflex) SLOG: FNPLS-INTERNAL-CKPT1
9:14:03 (adskflex) SLOG: VM Status: 0

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Message 2 of 2
christian
in reply to: ROD_IT

Hi !

There is this error in the log file : adskflex exited with status 255 

 

It can be linked to the option file(adskflex.opt)

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/lmgrd-...

 

Best regards

 

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