I have installed Maya three times, so I have three versions of the Autodesk Genuine Service. The older two versions still occupy my system disk space. I really want to uninstall them. What should I do? Still can't uninstall?
Solved! Go to Solution.
Solved by natasha.l. Go to Solution.
Hello @Anonymous,
To resolve this issue, please try to remove the Autodesk applications you no longer need by conducting a Clean Uninstall & use the MSfixitTool to complete it.
This service is designed to uninstall automatically once it has detected that no Autodesk products are installed. It can take up to 2 weeks for the service to detect that no Autodesk software is installed on a device. You likely still have residual files on the system from previous installations of Autodesk software, so it isn't automatically uninstalling.
Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
Hello @Anonymous,
Thanks for posting & we hope you continue to support the community by contributing!
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
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