How can I uninstall the old version of the Autodesk genuine service ?

[Anonymous]

I have installed Maya three times, so I have three versions of the Autodesk Genuine Service. The older two versions still occupy my system disk space. I really want to uninstall them. What should I do? Still can't uninstall?

[natasha.l · Accepted solution]

Hello @Anonymous, 

To resolve this issue, please try to remove the Autodesk applications you no longer need by conducting a Clean Uninstall & use the MSfixitTool to complete it.

This service is designed to uninstall automatically once it has detected that no Autodesk products are installed. It can take up to 2 weeks for the service to detect that no Autodesk software is installed on a device. You likely still have residual files on the system from previous installations of Autodesk software, so it isn't automatically uninstalling. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[natasha.l]

Hello @Anonymous, 

Thanks for posting & we hope you continue to support the community by contributing!