cant log in to autodesk.com/education/free-software/inventor-professional

[Anonymous]

Hello,

i need Autodesk Inventor 2016 for education purpose, so i went to autodesk.com/education/free-software/inventor-professional

I can log in to every other autodesk site, but this one seems to require a dedicatied login. So i klick login. And nothing happens. Since i saw today in a lecture that this login button works for other people, i tried again as soon as i was home. I tried on 2 different pcs with 3 diffrent browsers. All are in the same network.

i noticed, that i can log into this specific site using my mobile and its mobile data connection. using wlan my mobile cant log in either.

i am using my pc for 2h now for today and didn find any other issues regarding my internet. so im pretty shure this is an serversided issue.

Can you help me to get this download working?

[Otto]

Hello okelmann and welcome to the Autodesk community!

It looks like you need to find out more about downloading or re-downloading software, or are having issues that may be resolved by re-downloading.

For Windows users, before downloading products on Windows 10, please check that the product is compatible.

For general information about downloading or re-downloading (including eligibility), Community members with similar questions found the following article(s) useful:

Download Finder

Previous Versions of Autodesk Software

Download Methods

Find Your Eligibility for Previous Versions of Autodesk Software

Oftentimes installation and/or download issues can be addressed by using a different download method, or by downloading directly from the Autodesk Virtual Agent. Community members with similar issues found the following article(s) useful:

Software & Downloads

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Performing a Clean Uninstall

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

[Darin.Green]

Did you create an Educational account? If not, you'll need to do that.

[Anonymous]

yes i did. i can use this account to log in to every other autodesk website.

i can also use this account to log into this autodesk.com/education/free-software/inventor-professional site using my mobile data connection. but it appears i could download the setup using my mobile data, but i wont, since its mobile data...

[Darin.Green · Accepted solution]

Download the software from the Autodesk Virtual Agent it's the same software.

Once there, use the Download Links option to navigate to the application you need to download.

NOTE: If there are multiple parts for the download, you'll need to click each part to download them, once they are downloaded double-click Part1 (which will automatically extract the remaining parts) to begin the installation.

[Anonymous]

Thanks for the quick response and the workaround. I got it working now.

But you still might consider fixing this issue.