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AutoCAD self extract is not running.

32 REPLIES 32
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Message 1 of 33
Anonymous
92520 Views, 32 Replies

AutoCAD self extract is not running.

Anonymous
Not applicable

Greetings.

 

Im trying to install AutoCAD 2018 on my PC (Windows 10, x64, Net Framework 4.6.1, etc...)

I have already tried to deactivate Windows Defender to install the program

 

I can't run AutoCAD Self Extract.

 

It opens, however the app suddenly closes without filling anything of the progress bar

 

I have already tried to solve this issue seeking information at "google". 

 

Please, if anyone knows how to solve this it would be great.

 

Thanks

Gian

AutoCAD self extract is not running.

Greetings.

 

Im trying to install AutoCAD 2018 on my PC (Windows 10, x64, Net Framework 4.6.1, etc...)

I have already tried to deactivate Windows Defender to install the program

 

I can't run AutoCAD Self Extract.

 

It opens, however the app suddenly closes without filling anything of the progress bar

 

I have already tried to solve this issue seeking information at "google". 

 

Please, if anyone knows how to solve this it would be great.

 

Thanks

Gian

32 REPLIES 32
Message 2 of 33
Erense
in reply to: Anonymous

Erense
Collaborator
Collaborator

You can try and rename the file from sfx.exe to sfx.zip and extract manually.

 

See if that works before installing.

 

You might also check the downloaded file, It might be 'blocked' (look at the properties)

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!

Kind regards,

Edwin Rense
Cadac Group AEC BV
Supporting Consultant AEC
Cadac Group .

You can try and rename the file from sfx.exe to sfx.zip and extract manually.

 

See if that works before installing.

 

You might also check the downloaded file, It might be 'blocked' (look at the properties)

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!

Kind regards,

Edwin Rense
Cadac Group AEC BV
Supporting Consultant AEC
Cadac Group .
Message 3 of 33
pendean
in reply to: Anonymous

pendean
Community Legend
Community Legend

Follow these instructions https://knowledge.autodesk.com/customer-service/download-install/download/prepare-system then get your software with one of these methods

 

DNvsINSTALL.pngTrialDownload.JPG

Follow these instructions https://knowledge.autodesk.com/customer-service/download-install/download/prepare-system then get your software with one of these methods

 

DNvsINSTALL.pngTrialDownload.JPG

Message 4 of 33
Anonymous
in reply to: Erense

Anonymous
Not applicable

Morning.

 

I tried your suggestions.

 

1) After I changed the ".exe" file to ".zip", I tried to Extract in the same folder and the file became useless (WinZIP couldn't extract, error message)

2) I checked file properties and it is not blocked                

 

😞

 

 

 

If you have anything else more to suggest, it would be great

 

Thanks a lot

Gian

0 Likes

Morning.

 

I tried your suggestions.

 

1) After I changed the ".exe" file to ".zip", I tried to Extract in the same folder and the file became useless (WinZIP couldn't extract, error message)

2) I checked file properties and it is not blocked                

 

😞

 

 

 

If you have anything else more to suggest, it would be great

 

Thanks a lot

Gian

Message 5 of 33
Anonymous
in reply to: pendean

Anonymous
Not applicable

Morning.

 

I checked system requirements as suggested, everything is ok and updated.

 

I have also downloaded files again (from different browsers, i.e., chrome and firefox) and it didn't work

 

Please if you have more advices, it would be great.

 

 

 

Thanks

Gian

0 Likes

Morning.

 

I checked system requirements as suggested, everything is ok and updated.

 

I have also downloaded files again (from different browsers, i.e., chrome and firefox) and it didn't work

 

Please if you have more advices, it would be great.

 

 

 

Thanks

Gian

Message 6 of 33
Anonymous
in reply to: Erense

Anonymous
Not applicable

I was thinking about if there is a way to Download all AutoCAD files from another source (without being zipped or compacted).

I do not care if the download would be 10gb or more.

So i wouldn't need to extract the files.

 

It would be a new attempt

 

Gian

0 Likes

I was thinking about if there is a way to Download all AutoCAD files from another source (without being zipped or compacted).

I do not care if the download would be 10gb or more.

So i wouldn't need to extract the files.

 

It would be a new attempt

 

Gian

Message 8 of 33
Anonymous
in reply to: pendean

Anonymous
Not applicable

Evening.

 

I followed all steps (download again, steps 1- 4).

The same error occurs: the autodesk self extract suddenly closes and the progress bar doesn't fill.

 

I have to mention that i have already successfully installed AutoCAD 2018 at home PC, no error ocurried.

Now I'm trying to do the same at work PC, and the error occurs.

 

I was thinking about if there is a way to Download all AutoCAD files from another source (without being zipped or compacted).

Or even copy folders from another PC

I do not care if the download would be 10gb or more.

So i wouldn't need to extract the files.

 

It would be a new attempt

 

 

 

Thanks in advance.

Gian

0 Likes

Evening.

 

I followed all steps (download again, steps 1- 4).

The same error occurs: the autodesk self extract suddenly closes and the progress bar doesn't fill.

 

I have to mention that i have already successfully installed AutoCAD 2018 at home PC, no error ocurried.

Now I'm trying to do the same at work PC, and the error occurs.

 

I was thinking about if there is a way to Download all AutoCAD files from another source (without being zipped or compacted).

Or even copy folders from another PC

I do not care if the download would be 10gb or more.

So i wouldn't need to extract the files.

 

It would be a new attempt

 

 

 

Thanks in advance.

Gian

Message 9 of 33
Mark.Lancaster
in reply to: Anonymous

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Try the following:

 

1.  Disable anti-virus..  Your application may be blocking the extraction.

2.  Make sure your designation (when extraction) is set to a local drive

3.  Unplug/disconnect from the network/internet

4.  Right mouse click on the unpacked file and run as administrator

5.  Make sure the unpacked files are local and not sitting on a netowrk.

6.  Make sure you have enough disk space.

7.  Lastly share the file sizes of the downloaded files from the Virtual Agent.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

@Anonymous

 

Try the following:

 

1.  Disable anti-virus..  Your application may be blocking the extraction.

2.  Make sure your designation (when extraction) is set to a local drive

3.  Unplug/disconnect from the network/internet

4.  Right mouse click on the unpacked file and run as administrator

5.  Make sure the unpacked files are local and not sitting on a netowrk.

6.  Make sure you have enough disk space.

7.  Lastly share the file sizes of the downloaded files from the Virtual Agent.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 10 of 33
Anonymous
in reply to: Mark.Lancaster

Anonymous
Not applicable

Greetings.

 

I tried your suggestions, followed all steps and nothing

 

Here are the files that i have already downloaded.

 

123.JPG

 

I successfully installed AutoCAD using self-extract on my home PC (same operating system, same windows)

 

However, on this machine things are not working...

 

If you have more suggestions or solutions do point, please share with me.

 

 

 

Thanks in advance.

Gian.

 

Greetings.

 

I tried your suggestions, followed all steps and nothing

 

Here are the files that i have already downloaded.

 

123.JPG

 

I successfully installed AutoCAD using self-extract on my home PC (same operating system, same windows)

 

However, on this machine things are not working...

 

If you have more suggestions or solutions do point, please share with me.

 

 

 

Thanks in advance.

Gian.

 

Message 11 of 33
Anonymous
in reply to: Anonymous

Anonymous
Not applicable
Convert the file to zip by Winrar and run the same

Convert the file to zip by Winrar and run the same
Message 12 of 33
Anonymous
in reply to: Anonymous

Anonymous
Not applicable
Accepted solution

Thanks to everyone who tried to help me with this issue.

 

I found out what was the problem, so here it goes:

 

[...]

I did everything i could so i finished install with some gaps

However, when i try to launch AutoCAD, it doesn't run and some messages appears showing that some files are missing.

 

Finally, I discovered that those files are bonded with Microsoft Visual C++ Packs

 

My computer doesn't have Microsoft Visual C++ Redistributable packages

 

I tried to install all packages (2005-2015) but a new error appears: 

0x800b0001 : Unknown trust provider

[...]

 

Conclusions: AutoCAD files are all OK! The problem is my computer >.<

I have to reinstall Windows 10, then try installing AutoCAD again.

 

 

 

Gian.

Thanks to everyone who tried to help me with this issue.

 

I found out what was the problem, so here it goes:

 

[...]

I did everything i could so i finished install with some gaps

However, when i try to launch AutoCAD, it doesn't run and some messages appears showing that some files are missing.

 

Finally, I discovered that those files are bonded with Microsoft Visual C++ Packs

 

My computer doesn't have Microsoft Visual C++ Redistributable packages

 

I tried to install all packages (2005-2015) but a new error appears: 

0x800b0001 : Unknown trust provider

[...]

 

Conclusions: AutoCAD files are all OK! The problem is my computer >.<

I have to reinstall Windows 10, then try installing AutoCAD again.

 

 

 

Gian.

Message 13 of 33
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

Hi,

 

This is a old post, but i think it will help some people with the same problem.

 

Try just to rename the file, and delete the .sfx. Let the file just with the .exe in the end.

 

 

Hi,

 

This is a old post, but i think it will help some people with the same problem.

 

Try just to rename the file, and delete the .sfx. Let the file just with the .exe in the end.

 

 

Message 14 of 33
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

Thank you so much! 


@Anonymous wrote:

Hi,

 

This is a old post, but i think it will help some people with the same problem.

 

Try just to rename the file, and delete the .sfx. Let the file just with the .exe in the end.

 

 


this solved the problem for me! 

Thank you so much! 


@Anonymous wrote:

Hi,

 

This is a old post, but i think it will help some people with the same problem.

 

Try just to rename the file, and delete the .sfx. Let the file just with the .exe in the end.

 

 


this solved the problem for me! 

Message 15 of 33
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

Windows 10, i5. Acad 2017 64bit. Same problem, I run the file, it asks where to install to, click ok and it just disappears. No file copied. No error messages. I have installed from same file on my win 7 pc. I checked again and file will open on that so it’s an Windows 10 issue. Funnily the 32bit will open and run but then say ‘you need to install the 64bit!’ Any good answers found? Have tried all I can find on web.

Windows 10, i5. Acad 2017 64bit. Same problem, I run the file, it asks where to install to, click ok and it just disappears. No file copied. No error messages. I have installed from same file on my win 7 pc. I checked again and file will open on that so it’s an Windows 10 issue. Funnily the 32bit will open and run but then say ‘you need to install the 64bit!’ Any good answers found? Have tried all I can find on web.

Message 16 of 33
mortild
in reply to: Anonymous

mortild
Autodesk Support
Autodesk Support
Accepted solution

Hi @Anonymous

 

Self-extract not running is often a symptom of corrupted/missing Visual C++ components.

 

First off, make sure your Windows is completely up to date. Click Start > type updates > hit ENTER.

Any missing update will be shown here, click "Check for updates" to double-check.

If that does not help, try to uninstall and reinstall all the Visual C++ packages.


Davide Mortillaro
Senior Technical Support Specialist
Installation and Licensing YouTube Channel | Up&Ready Webinars
0 Likes

Hi @Anonymous

 

Self-extract not running is often a symptom of corrupted/missing Visual C++ components.

 

First off, make sure your Windows is completely up to date. Click Start > type updates > hit ENTER.

Any missing update will be shown here, click "Check for updates" to double-check.

If that does not help, try to uninstall and reinstall all the Visual C++ packages.


Davide Mortillaro
Senior Technical Support Specialist
Installation and Licensing YouTube Channel | Up&Ready Webinars
Message 17 of 33
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

Hi,

 

Please go to any of your disk drives other than the system drive (suppose your OS is installed in C drive and you have more than 15 gb space vacant in D drive) create a folder name "Autodesk" then right click on the file and select "Run as Administrator"  and in the dialog box change the destination of extraction (from "C/Autodesk" change it to "D/Autodesk"), wait 5-6 minutes ..... the extraction & installation should begin.

 

thanks

Hi,

 

Please go to any of your disk drives other than the system drive (suppose your OS is installed in C drive and you have more than 15 gb space vacant in D drive) create a folder name "Autodesk" then right click on the file and select "Run as Administrator"  and in the dialog box change the destination of extraction (from "C/Autodesk" change it to "D/Autodesk"), wait 5-6 minutes ..... the extraction & installation should begin.

 

thanks

Message 18 of 33
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

Yes, that's the right solutions. Thanks!

0 Likes

Yes, that's the right solutions. Thanks!

Message 19 of 33
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

It worked for me.

It worked for me.

Message 20 of 33
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

I just renamed the installer to something else (DWG.exe) and the installation was successful.


I just renamed the installer to something else (DWG.exe) and the installation was successful.


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