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Autocad 2021 crash at launch

4 REPLIES 4
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Message 1 of 5
filippo.romani
1109 Views, 4 Replies

Autocad 2021 crash at launch

When I start the application, appears the autocad loading window and after a few seconds it crases.
I tried to uninstall and reinstall the program but nothing changed.

 

Do you know solution to solve problem??


Thank You

 

Filippo Romani

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4 REPLIES 4
Message 2 of 5

Can you help me with the following questions:

Are you getting an Error message?

What OS?

 

Are all of the updates installed?

 

What video card and driver do you have installed?

 


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

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Message 3 of 5

The problem is that I'm not getting any Error message.

I have Winsows 10 Pro 20H2  and I installed the autocad update 2021.1.

 

Driver of Nvidia quadro RTX 3000:     27.21.14.5266

Driver of Intel UHD Graphics 630:      27.20.100.8280

 

If it can help my pc is a Dell precision 7540 with i9-9980Hk

 

Thank You

Filippo Romani

Message 4 of 5

So I would make sure you're using the following video card driver:

 

NVIDIA Quadro RTX 3000 Turing 8226 Workstation NVIDIA Quadro Desktop/Quadro Notebook 441.12 Download


This is the certified driver for AutoCAD 2021 ... 

 

Then do a Right Click on the AutoCAD icon and click the Run as Admin ..


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

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Message 5 of 5

Thank you mdavis22569

 

it was a driver problem, now autocad work perfectly fine!! 

 

I've installed a similar one for the dell website (26.21.14.4283, A05)

 

Thank you again,

 

Filippo Romani

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