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AutoCAD 2015 Unable to start 0xc0000142

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Message 1 of 56
Anonymous
58538 Views, 55 Replies

AutoCAD 2015 Unable to start 0xc0000142

Anonymous
Not applicable

Brand New fresh install of AutoCAD 2015 and it won't open. Returns the following message: The Application was unable to start correctly (0xc0000142).

 

Tried to install it on 3 various machines, all Windows 7, all 3 have the exact same message. Thus it's not computer related, it's either something with the build or a conflict with other software that is on all 3 of my PC's. (I.E. it's a pretty common software that it's conflicting with)

 

Dissappointing wanting to kick the tires on a new release and it won't even open! It's usually Christmas time for us Autodesk users, I just opened a present and found a lump of coal! ๐Ÿ™‚

 

Eric Bogenschutz

0 Likes

AutoCAD 2015 Unable to start 0xc0000142

Brand New fresh install of AutoCAD 2015 and it won't open. Returns the following message: The Application was unable to start correctly (0xc0000142).

 

Tried to install it on 3 various machines, all Windows 7, all 3 have the exact same message. Thus it's not computer related, it's either something with the build or a conflict with other software that is on all 3 of my PC's. (I.E. it's a pretty common software that it's conflicting with)

 

Dissappointing wanting to kick the tires on a new release and it won't even open! It's usually Christmas time for us Autodesk users, I just opened a present and found a lump of coal! ๐Ÿ™‚

 

Eric Bogenschutz

55 REPLIES 55
Message 41 of 56
Anonymous
in reply to: granite07

Anonymous
Not applicable

I have news for you, most of the programming is done in the USA.

I personally know programmers at Autodesk in Oregon, New England, and California.

 

Yes, there are programmers who reside in other countries as well, but since they have language packs for a dozen different languages, I think that is a requirement, don't you?

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I have news for you, most of the programming is done in the USA.

I personally know programmers at Autodesk in Oregon, New England, and California.

 

Yes, there are programmers who reside in other countries as well, but since they have language packs for a dozen different languages, I think that is a requirement, don't you?

Message 42 of 56
systemswest
in reply to: granite07

systemswest
Enthusiast
Enthusiast
The windows registry mod is the only solution I've seen suggested that worked. Google the error message and you should find the one registry entry to edit. Bingo-bango, works great.

William Boyanton
Mechanical Designer / BIM Specialist / IT Administrator

[cid:image003.jpg@01CE44D4.DD6A74A0]Systems West Engineers
p. 541.342.7210
systemswestengineers.com

P Please consider the environment before printing this e-mail.
0 Likes

The windows registry mod is the only solution I've seen suggested that worked. Google the error message and you should find the one registry entry to edit. Bingo-bango, works great.

William Boyanton
Mechanical Designer / BIM Specialist / IT Administrator

[cid:image003.jpg@01CE44D4.DD6A74A0]Systems West Engineers
p. 541.342.7210
systemswestengineers.com

P Please consider the environment before printing this e-mail.
Message 43 of 56
granite07
in reply to: systemswest

granite07
Collaborator
Collaborator

new problem,

 

I uninstalled 2015 then tried to reinstall

 

now during reinstall it tells me I have a newer version already installed - so I have no paths left to try

 

what do I do?

 

maybe 2016 will be a better year

Forest Peterson, granite@stanford.edu; build-sheet
0 Likes

new problem,

 

I uninstalled 2015 then tried to reinstall

 

now during reinstall it tells me I have a newer version already installed - so I have no paths left to try

 

what do I do?

 

maybe 2016 will be a better year

Forest Peterson, granite@stanford.edu; build-sheet
Message 44 of 56
Anonymous
in reply to: granite07

Anonymous
Not applicable

http://forums.autodesk.com/t5/installation-licensing/autocad-2015-fails-to-install-newer-version-alr...

 

If you look at the installation log file, you will probably find a Windows component that did not install, like the following:

 

2014/10/17:19:19:31 home HOME-PC Rollback Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Failed Failure is ignored, Result=1619
2014/10/17:19:19:31 home HOME-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Failed Failure is ignored, Result=1619

 

You can find information on that particular error, but the solution is to go to the Control Panel and uninstall (in this case) all of the C++ elements, then run the installer again. Typicallly the Autodesk software will reinstall the C++ elements, or if it is the .NET or DirectX elements, you can go to the Microsoft website and download them.

0 Likes

http://forums.autodesk.com/t5/installation-licensing/autocad-2015-fails-to-install-newer-version-alr...

 

If you look at the installation log file, you will probably find a Windows component that did not install, like the following:

 

2014/10/17:19:19:31 home HOME-PC Rollback Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Failed Failure is ignored, Result=1619
2014/10/17:19:19:31 home HOME-PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Failed Failure is ignored, Result=1619

 

You can find information on that particular error, but the solution is to go to the Control Panel and uninstall (in this case) all of the C++ elements, then run the installer again. Typicallly the Autodesk software will reinstall the C++ elements, or if it is the .NET or DirectX elements, you can go to the Microsoft website and download them.

Message 45 of 56
systemswest
in reply to: granite07

systemswest
Enthusiast
Enthusiast
When in Windows "Control Panel" - "Programs install/uninstall/change", make sure you have "view updates and service packs visible" checked on. This will list all the updates and SP's. Go thru the list and find the Autodesk SP's and uninstall them.

Give this a try

Like the other posted mentioned you may have a lot of uninstalls other than just Autocad 201X

William Boyanton
Mechanical Designer / BIM Specialist / IT Administrator

[cid:image003.jpg@01CE44D4.DD6A74A0]Systems West Engineers
p. 541.342.7210
systemswestengineers.com

P Please consider the environment before printing this e-mail.
0 Likes

When in Windows "Control Panel" - "Programs install/uninstall/change", make sure you have "view updates and service packs visible" checked on. This will list all the updates and SP's. Go thru the list and find the Autodesk SP's and uninstall them.

Give this a try

Like the other posted mentioned you may have a lot of uninstalls other than just Autocad 201X

William Boyanton
Mechanical Designer / BIM Specialist / IT Administrator

[cid:image003.jpg@01CE44D4.DD6A74A0]Systems West Engineers
p. 541.342.7210
systemswestengineers.com

P Please consider the environment before printing this e-mail.
Message 46 of 56
granite07
in reply to: systemswest

granite07
Collaborator
Collaborator

good advice, I'd missed that little check

 

thank you for sticking in here with me

 

as it turned out the 2015 SP2 update was removed

 

I deleted the C3D 2015 registry key (local machine) and right now the install is trying again

 

it just told me I have a newer version already installed

Forest Peterson, granite@stanford.edu; build-sheet
0 Likes

good advice, I'd missed that little check

 

thank you for sticking in here with me

 

as it turned out the 2015 SP2 update was removed

 

I deleted the C3D 2015 registry key (local machine) and right now the install is trying again

 

it just told me I have a newer version already installed

Forest Peterson, granite@stanford.edu; build-sheet
Message 47 of 56
Anonymous
in reply to: granite07

Anonymous
Not applicable

I spent the better part of the day reading this string and basically getting lost in the fun house.  Finally solved the problem by uninstalling ilivid...some sort of downloading program that found its way onto my machine...fwiw.

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I spent the better part of the day reading this string and basically getting lost in the fun house.  Finally solved the problem by uninstalling ilivid...some sort of downloading program that found its way onto my machine...fwiw.

Message 48 of 56
Anonymous
in reply to: Alfred.NESWADBA

Anonymous
Not applicable

Hi Sir,

         I am from INDIA, recently I had installed AUTOCAD 2014 form AUTODESK website. Here in INDIA my INTERNET speed is 1 mpbs which is very slow, so I had to download AUTOCAD 2014 part by part. But when i am running the software it's not opening and all other application of the software is installed ( Tools and autocad recap etc.)

         What should I do to rectify this problem ? Should I download it again.

 

Please help with the above is issue.

 

Thanks

 

Product Information

Serial number: xxx-xxxxxxxx Product key: xxxxx

 

Please be aware that this is a public forum and posting serial numbers or personal information is not advised

Edited by
Discussion_Admin

0 Likes

Hi Sir,

         I am from INDIA, recently I had installed AUTOCAD 2014 form AUTODESK website. Here in INDIA my INTERNET speed is 1 mpbs which is very slow, so I had to download AUTOCAD 2014 part by part. But when i am running the software it's not opening and all other application of the software is installed ( Tools and autocad recap etc.)

         What should I do to rectify this problem ? Should I download it again.

 

Please help with the above is issue.

 

Thanks

 

Product Information

Serial number: xxx-xxxxxxxx Product key: xxxxx

 

Please be aware that this is a public forum and posting serial numbers or personal information is not advised

Edited by
Discussion_Admin

Message 49 of 56
matthew.d
in reply to: Anonymous

matthew.d
Alumni
Alumni

Hi @Anonymous,

 

Sorry to hear about the issue. Could you please provide us with your system specs and makes sure they meet the system requirements for AutoCAD 2014? Is AutoCAD displaying any messages when it does not open?



Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
0 Likes

Hi @Anonymous,

 

Sorry to hear about the issue. Could you please provide us with your system specs and makes sure they meet the system requirements for AutoCAD 2014? Is AutoCAD displaying any messages when it does not open?



Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
Message 50 of 56
Anonymous
in reply to: matthew.d

Anonymous
Not applicable
Hi Sir,
My laptop specification
Intel i5-3337
Ram is 4GB ( usable 3.80 GHZ)
Hard disk 330 GB
Latest internet explorer version
Windows 8.1 single language
Display is 15 inch
0 Likes

Hi Sir,
My laptop specification
Intel i5-3337
Ram is 4GB ( usable 3.80 GHZ)
Hard disk 330 GB
Latest internet explorer version
Windows 8.1 single language
Display is 15 inch
Message 51 of 56
systemswest
in reply to: Anonymous

systemswest
Enthusiast
Enthusiast
What Error message are you getting when you try to run AutoCAD?


William Boyanton
BIM Administrator - IT Administrator - Mechanical Designer

[cid:image003.jpg@01CE44D4.DD6A74A0]Systems West Engineers
p. 541.342.7210
systemswestengineers.com

P Please consider the environment before printing this e-mail.
0 Likes

What Error message are you getting when you try to run AutoCAD?


William Boyanton
BIM Administrator - IT Administrator - Mechanical Designer

[cid:image003.jpg@01CE44D4.DD6A74A0]Systems West Engineers
p. 541.342.7210
systemswestengineers.com

P Please consider the environment before printing this e-mail.
Message 52 of 56
systemswest
in reply to: Anonymous

systemswest
Enthusiast
Enthusiast
IF your computer is running 64-bit Windows add more RAM ASAP.

William Boyanton
BIM Administrator - IT Administrator - Mechanical Designer

[cid:image003.jpg@01CE44D4.DD6A74A0]Systems West Engineers
p. 541.342.7210
systemswestengineers.com

P Please consider the environment before printing this e-mail.
0 Likes

IF your computer is running 64-bit Windows add more RAM ASAP.

William Boyanton
BIM Administrator - IT Administrator - Mechanical Designer

[cid:image003.jpg@01CE44D4.DD6A74A0]Systems West Engineers
p. 541.342.7210
systemswestengineers.com

P Please consider the environment before printing this e-mail.
Message 53 of 56
Anonymous
in reply to: systemswest

Anonymous
Not applicable
Installer package error, so installation aborted.
But now I have uninstalled the full software from my laptop, want to reinstall it.
Whether my laptop specification comply with your Auto CAD 2014 software specification??
Please help out.
0 Likes

Installer package error, so installation aborted.
But now I have uninstalled the full software from my laptop, want to reinstall it.
Whether my laptop specification comply with your Auto CAD 2014 software specification??
Please help out.
Message 54 of 56
Anonymous
in reply to: systemswest

Anonymous
Not applicable
Earlier also I have run this Auto CAD on the same laptop and it was working without any error.
Mine is a 64 bit processor Windows 8.1
0 Likes

Earlier also I have run this Auto CAD on the same laptop and it was working without any error.
Mine is a 64 bit processor Windows 8.1
Message 55 of 56
camilo.lemos
in reply to: Anonymous

camilo.lemos
Alumni
Alumni

Hi @Anonymous

 

Here are the system requirements for AutoCAD 2014.

 

Can you give us more details on the installation failure? Did you get any error messages? Can you please post the installation log?

 

Thank you,



Camilo Lemos

0 Likes

Hi @Anonymous

 

Here are the system requirements for AutoCAD 2014.

 

Can you give us more details on the installation failure? Did you get any error messages? Can you please post the installation log?

 

Thank you,



Camilo Lemos

Message 56 of 56

Mattselman
Explorer
Explorer
Thanks Alfred,
removing the 'Adobe Acrobat, just the 64bit Extension' worked perfectly.
Cheers from AUS.
0 Likes

Thanks Alfred,
removing the 'Adobe Acrobat, just the 64bit Extension' worked perfectly.
Cheers from AUS.

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